Data & Reporting Specialist

2 weeks ago

Uxbridge, United Kingdom Canon Full time

Is responsible for Reporting and Data Quality across channel partners and Salesforce, including account maintenance, user support and training, gathering business requirements and troubleshooting issues.
- Daily management of departmental inbox, reviewing and actioning requests.
- Daily management of all activities regarding channel partner data received from external supplier.
- Create data models and visualisations in PowerBI. Test reports and use problem solving skills to determine problems’ root cause and suggest solutions with users.
- Salesforce: create and maintain processes to complete tasks (validate accounts set ups, data quality checks, etc);
- Salesforce user management (work on user assignment, permissions, delegation).
- Change management: work closely with end users, business analysts and IT consultants to perform focused and detailed business requirements analysis related to specific business objectives.
- Guide users through updates or changes to previous processes. Encourage adoption of new features.
- Troubleshooting: investigate and resolve organisational and user issues working together with external support teams.
- Training: participate and gain knowledge in train-the-trainer sessions. Create training materials. Transfer knowledge to the end users on functionalities and best practices

**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Do you match with this role? Do not hesitate and apply You will be part of an energetic and innovative environment with more than 50 different nationalities at our EMEA HQ at Stockley Park.

**Salary**: between £40,841 and £48,048 dependent on experience plus 10% bonus

Here are some of the benefits we offer
- Annual Bonus and annual pay review
- Hybrid working
- 25 days of personal holiday per year
- Excellent Pension Plan
- Healthcare and wider medical plan
- Discounts on Canon products
- Flexible benefits policy
- Free parking on site
- Subsidized restaurant and Costa Coffee on site too

**What we ask**:

- Analytical and process driven with attention to detail.
- Strong communication and time management skills are required together with a proficiency in PowerBI (DAX, Power Query, M).
- Minimum 2-3 years of Salesforce experience dealing with accounts set up, data quality checks, duplicates removal.
- Experience working with large data sets and performing complex data analysis would be beneficial, including working in SQL.
- Experience with requirements gathering and end-user training.
- Proven ability to understand data journeys and processing rules

**You will need**:

- Creative thinker and problem solver.
- Excellent planning, organisational and time management skills, with the ability to work under pressure and to tight deadlines.
- Demonstrates an effective and resourceful approach to addressing issues.

**Further Information**:
**Salary**: £40,841 - £48,048
Job family: Data Science & Busines Intelligence
Grade: 11

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.

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