Garage Service Advisor

Parc repair center an independent, established family run garage in Pontypool where giving good customer service is at the heart of everything we do.

If you are looking for a role which will be rewarding, busy and give you great job satisfaction at the end of each day, we have the role for you. This role will give you autonomy, you will work with a small experienced team and enhance our relationships with our loyal customer base.

Due to expansion we require an automotive administrator. We are an established and well known garage in Pontypool who have a fantastic opportunity for an automotive service administrator to join our team. Your main role will be to assist in the day to day running of the office and will be first point of contact for all customers. It is desirable that you have knowledge and interest in the motor industry as you will be responsible for booking cars in for MOT’s/ services, ordering car parts, dealing with any incoming enquiries and updating clients. The ability to multitask is a must

You will be working alongside a team of highly trained and skilled mechanics who work to a high standard ensuring our customers receive the best service.

Administrator’s Service Advisor Key Responsibilities

Carry out all administration duties. Manage the office diary as well as your own, Book MOT’s and car services. Order and allocate a range of car parts. First point of contact - over telephone and face to face. Liaise with customers and deal with any questions and queries. Liaise with suppliers. Prepare customer quotes. Must be able to work autonomously and use own initiative.

Administrator’s/Service Advisor Key Skills

Excellent communication skills. Good time keeping. Able to effectively manage your work load. Organisation. Great telephone manner. Polite and professional manner. Ability to work under pressure and to tight deadlines

Attention to detail, enthusiasm and positivity are essential along with a full driving license.

Hours of work - job share/full and part time will both be considered

**Job Types**: Full-time, Permanent

**Salary**: £24,960.00-£32032 per year

Schedule:

- Monday to Friday
- Saturday mornings on rota.

**Salary**: £24,960.00-£32,032.00 per year

**Benefits**:

- Company car
- Company events
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Pontypool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 10/07/2023