Neighbourhood Housing Advisor

We are recruiting for a Neighbourhood Housing Advisor to join our Housing Team.

You will provide a responsive and high quality customer-focused housing management service, in accordance with the Associations policies and procedures. Working in partnership to provide advice, guidance, support, influence and coaching to contract holders in identifying contract related issues and develop appropriate interventions.

You will have a highly supportive line manager who will check in with you regularly to support you to perform well, help you sustain your well-being so that you flourish at work and coach you to continually grow your knowledge and skills. They will have your back and be available to you when you need them. They will listen to you, give you clarity and direction and make you feel included so that you cannot fail to have a highly positive experience at work.

Here’s what The Team says about working for Melin

Hours: 35 per week

Base: Hybrid Working - Office & Home

**We’ve recently announced that we are starting a programme of work to explore how to merge both associations into a new organisation. We will provide updates throughout the process on our website and social media and we’d like to reassure you that our services will continue as usual. An update on these timelines and the programme of work for 2024 will be provided by the end of 2023. If you would like further information this can be discussed at interview.**

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.

Closing Date**:8 May 2024 23.59pm**

Interviews**: 14 May 2024**

Melin Homes is a leading Housing Association in south east Wales. As a Registered Social Landlord, we provide affordable homes and services to our residents and communities. Our values define us, and people are at the heart of everything we do, ensuring we make a genuine and positive difference to the lives of our residents and communities.

We support people within their homes, providing high-quality social housing to those who need it, and specialist advice in areas such as money, energy, and employment. We exist to create opportunities for people and communities to thrive.

Tel**:01495 745910