Lead Dental Receptionist

4 weeks ago

Garforth, United Kingdom Genix Healthcare Full time

**Full Job Description**

**Genix Healthcare Garforth Dental Practice**

An exciting opportunity has arisen for an experienced Dental Receptionist to take the crucial role of Lead Receptionist role within our team in Garforth. We are looking for a friendly, professional and organised person to join our team.

This is an excellent opportunity for somebody with a passion for customer/ patient care, who thrives in a vibrant and busy environment.

This role may involve some evening and weekend work.

A positive team culture is vitally important and therefore it will be your passion to ensure the culture within the dental practice is in line with the organisations vision, values, and behaviours.

**SKILLS & ATTRIBUTES**:
Your role is to assist in the smooth running of the practice by supporting patients, and practice staff, ensuring we meet both patient expectations and our high standards of service.

**We will be looking for**:

- Friendly and professional manner
- Excellent customer service skills and telephone manner
- Strong organizational skills and effective multi-tasking
- Confident IT skills
- A proactive and quick learner
- Excellent communication skills
- A positive can do attitude

**MAIN RESPONSIBILITIES**
- Greeting our patients when they arrive and assisting with enquiries and check ins
- Dealing with our telephone lines to assist our patients with queries and appointment bookings
- Daily administrative tasks

**OTHER DETAILS**
- To be considered for the role you must be able to demonstrate experience in a similar role.
- Training will be provided which includes ongoing regular training
- Due to the nature of the role, appointment is dependent on the results of an enhanced DBS check.
- You must be capable of working in a very busy environment and be confident in dealing with a wide-ranging patient group.
- Hold a high sense of responsibility managing the team.

**Job Types**: Full-time, Permanent

**Salary**: From £11.50 per hour

Ability to commute/relocate:

- Garforth: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

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