Executive Assistant and Project Coordinator

1 month ago

Manchester, United Kingdom British Council Full time

Executive Assistant and Project Coordinator

**Date**:17-Apr-2023

**Location**: Manchester, UKM, GB

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Executive Assistant and Project Co-Ordinator (Research and Insight).**

**Pay band**:6

**Salary**: £20,254 per annum pro rata, plus £3,300pro rata, London Market Allowance if you are based in the London area.

**Benefits**: 32 days annual leave, pro rata. Excellent civil service pension.
**Hours**: 36, Monday to Friday.
**Location**:Cardiff, London, Manchester, Edinburgh or Belfast. (The UK Only).
**Department**: Research & Insight.
**Contract type**: Fixed Term Contract until 23rd October 2023.
**Closing Date**: 1st May 2023 at 23:59 UK Time.

**The Context**:
The purpose of the British Council’s Research and Insight (R&I) function is to systematically generate useful new knowledge that will achieve impact for our mission and for UK and overseas stakeholders.

We support the British Council to be an organisation guided by evidence, knowledge and insight, one that is confident in its voice as a cultural relations thought leader and a credible partner, and one that is generous in sharing its knowledge and insight in core areas.

As a team, we aim to role model the British Council value of ‘expert and inclusive’. The team is currently based across in locations across the UK and South Asia. We support a community of practice of more than 200 members across the global network.

We have two core outcomes:
1. Research to ensure the British Council is a trusted and valued provider of knowledge and soft power insight for the UK and overseas stakeholders in English, Education and Arts
2. Well evidenced analysis and understanding of how the totality of our work across the sectors generates soft power effects for the UK within priority countries

These are supported by a centre of excellence approach providing professional advice and capability, including stakeholder management, technical support and knowledge exchange. We work closely with other knowledge intensive functions, including Evidence, Evaluation and Learning; and Market Research, Analytics and Insight.

**The Opportunity**:
**Role Purpose**:
The role has two parts. As the Executive Assistant you will provide support to Director Research and Insight (R&I) and business and resources support across R&I. As Project Co-ordinator, you will work on global research projects, such as our flagship Next Generation series.

You will be involved in a wide range of tasks working across different elements of Cultural Engagement; this will provide useful insight into the work of the British Council and the opportunity to build an extensive internal network, including senior colleagues.

The postholder will undertake diary management, travel bookings and meeting/event support for the Director, including taking minutes and recording actions. They will lead on planning and support for team away days and support the secretariat of the Research and Evidence Board.

You will work closely with the Research Excellence team on information and knowledge management, as well as support with financial administration. At the discretion of the Director, they may also be asked to work with other members of the R&I management team on assignments. They will support projects as required and to support their own professional development.

**Accountabilities**:
**Internal customer focus**
- Responds knowledgeably and professionally to enquiries from across R&I colleagues, as well as from across the wider organisation, to ensure colleagues receive high quality, prompt and timely service and/or advice. Refers on to others only complex enquiries, or those outside own area of expertise.
- Uses a range of enquiry, research and analytical approaches to ensure they have an accurate understanding of needs and concerns of the enquirer before providing appropriate services, advice or problem-solving support.

Service improvement
- Undertakes additional research, reporting or project implementation tasks, as required, to support the effective development and delivery of services by R&I.

**Functional support**
- May be the “go to person” for first-line advice and guidance on a specific practical process, topic or system - within R&I
- Provide administrative support to the R&I team which may include, but is not limited to:

- Supporting Director R&I with

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