Customer Services Advisor

2 weeks ago


Aylesbury, United Kingdom Hoban Waste Management Ltd Full time

**Customer Service Advisor**

Hoban Skips are looking for a friendly and enthusiastic individual to join our ever growing team. We are a family run skip hire and waste management company that has been established for over 5 years. This position will see you working in a fast paced environment in a lively office.

**Key responsibilities**:

- Answering incoming calls.
- Making outbound calls to customers.
- Identifying customer needs and requirements.
- Providing information and advice to customers on products and services.
- Ensuring high levels of customer satisfaction through excellent customer service.

**Skills required**:

- Excellent telephone manner and communication skills.
- Experience in customer service.
- Close attention to detail when inputting to systems.
- Good IT skills.
- Excellent organisational skills and the ability to manage own workload.
- Ability to work from a price list relating to size of skips, distance and waste types.
- Ability to work to tight deadlines and cope under pressure.

**Hours of work**:

- Monday to Friday 8am - 5pm or 9.30am - 2.30pm
- Lunch break 30mins/ 1hr (Unpaid)
- Every other Saturday 7am - 1pm

**Rate of Pay**:
Paid weekly, hourly rate is £12ph

**Job Types**: Full-time, Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 28/05/2024
Reference ID: Customer Service Advisor
Expected start date: 28/05/2024



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