Front of House

3 weeks ago


Hinckley, United Kingdom House of Dental Full time

**To proactively manage the non-clinical relationship with potential and existing clients, providing first class customer service.**

Key responsibilities:

- Manage all enquiries from potential new clients, providing information on the services offered by the practice, according to practice brand standards.
- Ensure fast follow-up to all enquiries, with the aim of booking an appointment and achieving new clients for the practice.
- Effectively manage the appointment book for dentists and therapists, ensuring that the daily production targets can be met and the booking system is followed.
- Proactively market the services of the practice, with the aim of recruiting new clients and selling appropriate additional services/products to existing clients.
Including:

- Managing the patient journey post-treatment in order to build long-term relationships with clients. Provide and explain payment options where appropriate, take payment and book the next meeting.
- Manage the systems for follow-up contacts and recall contacts
- Manage the systems for treatment plan reactivation
- Manage the systems for referral and testimonials
- Provide information on the practice membership plan (where appropriate) and proactively sign-up/convert members
- Involvement in practice open evenings, events and other marketing campaigns.
- Manage phone enquiries and booking of appointments, payments and client liaison
- Meeting and greeting clients, providing a customer-focused and seamless patient journey according to the practice’s brand standards.
- Welcoming new clients to the practice and introducing them to the practice philosophy.
- Ensure the “front of house” is maintained to a high standard and complete daily housekeeping tasks, according to the practice’s brand standards.
- Monitor and maintain the relevant systems, in order to provide regular reports to the management team on; appointment book capacity, new client numbers and referral sources, treatment plan take-up and follow-up contact, patient recall response.
- Ensure that all the relevant paperwork is completed promptly and accurately and that all client records are updated and maintained, according to practice procedures.
- Proactively contribute to regular practice meetings.
**Skills & Attitudes**:

- Excellent communication skills, both verbal (including a positive and friendly phone manner)
- Excellent listening skills and an empathetic approach to patients
- Dedicated to providing a first class customer service experience
- Proven sales ability: can spot opportunities, understand and communicate the benefits to the patient, handle objections and close business
- Builds trust and rapport with a wide range of people
- Good organisational skills
- Excellent follow-up ability on all tasks
- Ability to work as part of a team, and alone when required
- Good IT skills
- An ability to bring energy and enthusiasm to any situation and always act with honesty and integrity
- A “can-do” attitude, with the desire to learn new skills and take on new challenges, shows initiative
- Prepared to work according to the practice systems and brand standards
- A professional appearance
If this job advert is still live, then the position is still available.

**Job Types**: Full-time, Permanent

**Salary**: £9.00-£12.00 per hour

Schedule:

- 8 hour shift
Work remotely:

- No


  • Front of House

    7 months ago


    Hinckley, United Kingdom House of Dental Full time

    **To proactively manage the non-clinical relationship with potential and existing clients, providing first class customer service.** Key responsibilities: - Manage all enquiries from potential new clients, providing information on the services offered by the practice, according to practice brand standards. - Ensure fast follow-up to all enquiries, with the...

  • Front of House

    2 weeks ago


    Hinckley, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Marina Brewers Fayre. Working 6 hours per week, paying up to £10.52 per hour. **Front of House - Marina Brewers Fayre **Restaurant** Come and be the friendly face of Brewers Fayre in Hinckley. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member. Immediate...

  • Front of House

    7 months ago


    Hinckley, United Kingdom Sodexo UK and Ireland Full time

    we currently have a post for Front of house to join our team full training will be give role responsibility to maintain the company standard of hygiene and cleanliness to assist with basic food preparations. to ensure that foods and non-food products are correctly put away in rotation. hrs of work 19.30 - 01.30 Monday to Friday must have valid driving...


  • Hinckley, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Marina Brewers Fayre. Working 40 hours per week, paying up to £11.90 per hour **Front of House Supervisor** **RESTAURANT NAME: Marina Brewers Fayre** **LOCATION: Hinckley (LE10 0NB)** **HOURS: 40 hours per week** **SALARY: Up to £11.90 per hour** *** **At Brewers Fayre, we do our restaurant jobs differently....


  • Hinckley, Leicestershire, United Kingdom Cineworld Cinemas Ltd Full time

    BenefitsAt Cineworld, we believe in rewarding our employees for their hard work and dedication. Some of the benefits we offer include:Free movies and access to the Premiere PassDiscounts on food and drinkPension scheme and cash back healthcare plan28 days holiday per year (pro rata)Retail incentives and in-house competitionsWe are committed to supporting our...


  • Hinckley, Leicestershire, United Kingdom Cineworld Cinemas Ltd Full time

    Salary: £10.60 - £11.68 per hour (dependent on age)Job DescriptionWe are seeking a motivated and charismatic Front of House Associate to join our team. As the face of our cinema, you will be responsible for ensuring every customer has an outstanding experience from arrival to departure.


  • Hinckley, United Kingdom Miller & Carter Full time

    Deliver excellent guest service, at all times by: - Giving every guest a friendly welcome when they enter the business - Explaining the service cycle, our products, our great offers and events - Serving guests in turn, quickly and efficiently - Using situational selling - making recommendations that are appropriate to the guest - Serving and presenting all...

  • Quick Service Staff

    3 weeks ago


    Hinckley, Leicestershire, United Kingdom McDonald's Full time

    We're seeking a highly organized and customer-centric individual to join our Quick Service Staff team. As a Quick Service Staff member, you'll be responsible for managing front-of-house operations, including taking orders, serving customers, and maintaining a clean, welcoming environment.Your success in this role will depend on your ability to multitask,...

  • Café Assistant

    2 weeks ago


    Hinckley, United Kingdom Compass UK & Ireland Full time

    **Hinckley LE10 1SS** We are looking for a Fully Flexible Café Assistant to work part time in our friendly Cafe **Applicants must be over 18 as lone working is sometimes required** Job duties: perform a variety of tasks associated with food production, front and back of house services including food preparation, customer service, till operation,...


  • Hinckley, United Kingdom University Hospitals of Leicester NHS Trust Full time

    GET YOUR CAREER STARTED AS AN APPRENTICE AND EARN WHILE YOU LEARN!!! University Hospitals of Leicester have fantastic opportunities for ambitious individuals to joinone of the biggest NHS Trusts in the country. Serving one million residents of Leicester, Leicestershire and Rutland, we have opportunities to work with experienced staff and develop your future...


  • Hinckley, United Kingdom Research Garage Full time

    **RECEPTIONIST/RENTALS ADMINISTRATOR** **RESEARCH GARAGE GROUP** **6 MONTH FIXED TERM CONTRACT (MATERNITY COVER)** We are currently seeking a polished, articulate and well-presented individual to take on the role of Receptionist/Rental Administrator for our busy Peugeot dealership in Hinckley. **Role** - Meet & greet visitors to the dealership before...

  • Facilities Assistants

    3 weeks ago


    Hinckley, United Kingdom University Hospitals of Leicester NHS Trust Full time

    We have the ideal opportunities for you in our Facilities Departments working as a Domestic Assistants at one of the below locations Artemis House which is located in the centre of Leicester - The hours are Monday - Friday 4.00 pm to 7.00 pm 15 hours per week Narborough Health Centre - The hours of work are Monday to Friday 7.30 am to 10.30 am 15 hours per...

  • Restaurant Supervisor

    7 months ago


    Hinckley, United Kingdom Peppervine Full time

    We are looking for an enthusiastic restaurant supervisor to join our team at Peppervine.This exciting opportunity will involve supervising the restaurant at our flagship site The Sycamores Burbage, a stunning pub in the heart of rural Leicestershire. We have 45 seats indoors and our outdoor restaurant has 30, we also take walk-ins in the bar/lounge areas....

  • Receptionist

    7 months ago


    Hinckley, United Kingdom DS Smith Full time

    Responsible for greeting, assisting, and providing direction and information to clients, visitors, and other guests of the organisation. Performs administrative and clerical support tasks, including basic filing, record keeping, scheduling appointments, receiving and sorting daily mail, and answering, screening and forwarding incoming phone...

  • Cleaner

    7 months ago


    Hinckley, United Kingdom OCS Full time

    **Job Reference: CL/NK/25-04/1150/27** **Job Title: Cleaner** **Location: Site Based** **Site Address: Hinckley, Station road** **Postcode: LE10 1UE** **Pay Rate: £11.44** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Sunday - 06:00 - 09:00 - 18 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a...

  • Cleaner

    7 months ago


    Hinckley, United Kingdom OCS Full time

    **Job Reference: CL/JR/29-02/1089/3** **Job Title: Cleaner** **Location: Site Based** **Site Address: Normandy Way, Hinckley** **Postcode: LE10 1YA** **Pay Rate: £10.42 - £11.44** **Hours per week: Monday, Thursday, Friday, Saturday, Sunday - 14 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation,...

  • Cleaner

    7 months ago


    Hinckley, United Kingdom OCS Full time

    **Job Reference: CL/CS/25-03/1120/2** **Job Title: Cleaner** **Location: Site Based** **Site Address: Hinckley** **Postcode: le103bz** **Pay Rate: £11.44** **Hours per week: Wednesday, Thursday, Friday, Saturday, Sunday - 14:00 - 22:00 - 37.5 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the...

  • Cleaner

    7 months ago


    Hinckley, United Kingdom OCS Full time

    **Job Reference: CL/CH/22-05/1182/17** **Job Title: Cleaner** **Location: Site Based** **Site Address**:Hinckley, Leicestershire** **Postcode: LE10 3BE** **Pay Rate: £11.44** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday - 07:00 - 08:00 - 5 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new...

  • Service Advisor

    3 weeks ago


    Hinckley, United Kingdom TMS Motor Group Full time

    TMS Motor Group is offering a great opportunity for an experienced Service Advisor to join their busy, successful **Global** **Award-Winning** Service Department at their family run Hinckley KIA dealership. To succeed in this role you will need to have strong Customer Service skills, a minimum of 2 years’ experience - **this is essential**. As Service...


  • Hinckley, United Kingdom The School of Ballet Theatre UK Full time

    **Job Title**: Course administrator and student liaison **Organisation**: The School of Ballet Theatre UK **Working hours**: Full-time, Monday-Friday 10.00am-6.00pm, one week per month Sunday-Thursday. **Pay Scale**:£18,500-£19,000 **Location**: Ballet Theatre UK, Leicestershire House, Hinckley, LE10 1NL **Role Description**: To take responsibility for...