Customer Experience Co-ordinator
4 weeks ago
Reports to: Customer Experience Manager
Job grade: B
**Job Purpose**
- Be the main point of contact for key customer/agency enquiries, liaising with them regularly and informing them on the status of their orders, including despatch
- Enter quote requests on the quotation database
- Arrange transport with UK Distribution Partner(s)
- Comply with all Company Policies, Procedures and BRC requirements
- Have hands-on preparation of paperwork for export consignments
- Check shipment paperwork
- Input shipment details onto the computer system
- Book collections / deliveries with freight forwarders
- Deal with invoicing letters of credit and all allied documentation
**Essential criteria for this position are**:
- Excellent working knowledge of MS Office (Word, Excel, Outlook)
- Excellent communication skills with friendly and professional telephone manner
- Accuracy, precision, attention to detail
- Comprehensive process knowledge of internal order management, UK delivery processes and worldwide export delivery processes
- IMDG/ADR awareness
- Sound experience in Exports with an emphasis on Dangerous Goods
- A knowledge of international courier systems
- An understanding of Freight Forwarding
**Desirable criteria for this position are**:
- A knowledge of Exporting to the USA, producing FDA and 10 + 2 documentation
- Knowledge of ERP systems and Forecasting
- IATA in date training (or ability to gain within 6 months)
-
Civils Co-ordinator
2 weeks ago
Andover, United Kingdom SSE Full time**Civils Co-Ordinator** **Location**:Andover, Swindon, Melksham or Oxford** **Salary**:£31,339 to £35,892 depending on skills and experience + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time The role of the Civils Co-ordinator will be to plan and coordinate the work of all contractors...
-
Project Co-ordinator
2 weeks ago
Andover, United Kingdom Lynx UK Ltd Full time**Lynx UK Ltd** is a telecommunications asset management and engineering company, which aims to be a one-stop-shop for all stages of decommissioning and ethically redeploying pre-owned telecoms equipment and systems to the telecoms industry. We are currently looking for someone that can join our projects department on a _**3 month temporary basis**_, to...
-
Activities Co-ordinator
2 weeks ago
Andover, United Kingdom Coate Water Care Co. Ltd Full time**About the Company** We are a family run Care home organisation who take pride in providing exceptional care to our residents, our residents are at the heart of everything that we do. We have locations from the West midlands to Hampshire and each of our homes have their own unique characteristics. The homes provide a welcoming and secure environment for...
-
Homelifts Project Co-ordinator
1 week ago
Andover, United Kingdom Stannah Full timeWe have a fantastic opportunity for a **Project Co-ordinator** to join the** Homelift **team, based at our site in **Andover**. As a **Project Co-ordinator** you will assist in the provision of Homelift installations whilst delivering the highest levels of service and Customer journey, with a focus on the coordination of site based work and acting as the...
-
Customer Experience Co-ordinator
2 weeks ago
Andover, Hampshire, United Kingdom Lionel Hitchen Full timeReports to: Customer Experience ManagerJob grade: BJob Purpose Be the main point of contact for key customer/agency enquiries, liaising with them regularly and informing them on the status of their orders, including despatch Enter quote requests on the quotation database Arrange transport with UK Distribution Partner(s) Comply with all Company Policies,...
-
Resource & Scheduling Co-ordinator
4 weeks ago
Andover, United Kingdom Aster Group Full timeAre you looking for the next step in your housing career supporting our teams to deliver great outcomes for our customers? Resource & Scheduling are looking for you to join their Hampshire team. You’ll be joining a busy team of like minded colleagues who work together to achieve excellent customer service through supporting colleagues to get the job...
-
Fleet Co-ordinator
2 weeks ago
Andover, United Kingdom Pure Cremation Full time**Fleet Co-Ordinator**: 37.5 hours per week. Monday to Friday with some flexibility around start and finish times. Salary: £30,000.00 per annum. **Location**: West Way, Andover however travel to other company sites and off-site locations will be required. **About Us** **Pure Cremation Limited **is a specialist Company providing Direct Cremation funeral...
-
Fleet Co-ordinator
2 weeks ago
Andover, Hampshire, United Kingdom Pure Cremation Full timeFleet Co-Ordinator: 37.5 hours per week. Monday to Friday with some flexibility around start and finish times.Salary:£30,000.00 per annum.Location: West Way, Andover however travel to other company sites and off-site locations will be required.About UsPure Cremation Limited is a specialist Company providing Direct Cremation funeral services. The team has...
-
HR Co-ordinator
3 weeks ago
Andover, United Kingdom Five Rivers Environmental Contracting Ltd Full timeFiveRivers People Services Team are looking for a full-time permanent HR Co-ordinator. **About Us** FiveRivers are a widely recognised industry specialist with over 25 years’ experience in the consultation, design and implementation of ecological and environmental solutions. Our specialism is delivering projects in the water environment, for example our...
-
Interior Accessories Co-ordinator
3 weeks ago
Andover, United Kingdom Artspace Interior Design Full timePART TIME INTERIOR ACCESSORIES CO-ORDINATOR -SHOW HOME SECTOR We’re looking for a new team member to join our creative team! This is a great opportunity to join our highly successful interior design company based in Andover, Hampshire. Artspace’s studio is at the forefront of national show home design, creating schemes for the UK’s largest house...
-
People Co-ordinator
3 weeks ago
Andover, United Kingdom Coop Full time**People Coordinator - Andover** £24,000 - £30,000 plus great benefits (Work Level 6B) Andover Depot - hybrid working with at least 2 days a week on site, with some travel to support our Plymouth Depot Permanent, full-time but part-time will also be considered We’re looking for flexible, curious, confident and collaborative People Coordinators to join...
-
Denplan Quality Programme Co-ordinator
3 weeks ago
Andover, United Kingdom Simplyhealth Full time**About The Role**: *** **Denplan Quality Programme Coordinator** **Permanent** **Andover, Head Office / hybrid** **£24,000 - £28,000 FTE + discretionary bonus + flexible benefits pot + Pension + Healthplan + 36 days holiday + hybrid working** - We’re looking for an organised and customer-centric individual to take on this key role in the Clinical...
-
Logistics Specialist 6 Month Ftc
3 weeks ago
Andover, United Kingdom The People Co. Full timeOur client based in Hampshire are searching for a Logistics Specialist on a 6 month fixed term contract to join their business in a new role for the company. Job Role Requirements - Primary Logistics escalation contact for our client (internal & external) - Drive performance of distribution, freight suppliers and partners to maximise on-time-in-full...
-
Reception & Experience Co-ordinator - Fixed Term
2 weeks ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timeRich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their...
-
Administrator Co-ordinator
2 weeks ago
Andover, United Kingdom Southern Health NHS Foundation Trust Full time**Job Summary**: The position is based at Aerodrome House Gosport. You will be responsible for day to day administration tasks such as managing and inputting referrals onto our systems. Making and receiving telephone calls, ordering supplies and all other administrative duties as required by the service. We are looking for someone who likes to be busy;...
-
Administrator Co-ordinator
2 weeks ago
Andover, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full timeJob Summary:The position is based at Aerodrome House Gosport.You will be responsible for day to day administration tasks such as managing and inputting referrals onto our systems. Making and receiving telephone calls, ordering supplies and all other administrative duties as required by the service.We are looking for someone who likes to be busy; works well...
-
Customer Experience Coordinator
3 weeks ago
Andover, United Kingdom Adecco UK Full time**Customer Experience Coordinator** A very exciting opportunity has come up for a Customer Experience Coordinator in the Andover Area. **Salary**: £29k-£31k **Hours**: Monday - Friday 8:30-5:00pm Hybrid position Responsibilities and tasks - Sales order processing for both UK and Export markets - Promote and look for opportunities to create contact...
-
Lifestyle/activities
3 weeks ago
Andover, United Kingdom Coate Water Care Co. Ltd Full timeLOCATION: Arbory Residential Home, London Road, SP11 - 6LR Part time hours. SALARY: £10.90 ph **Role Summary** - Coate Water Care is an experienced care home provider, committed to delivering the highest standards of person centred care to older people in our residential and nursing homes._ To build upon our success story, we rely on our passionate and...
-
Customer Experience Coordinator
2 weeks ago
Andover, Hampshire, United Kingdom Adecco Full timeCustomer Experience CoordinatorA very exciting opportunity has come up for a Customer Experience Coordinator in the Andover Area.Salary: £29k-£31kHours: Monday - Friday 8:30-5:00pmHybrid positionResponsibilities and tasks Sales order processing for both UK and Export markets Promote and look for opportunities to create contact with customers whilst support...
-
Customer Experience Specialist
6 days ago
Andover, United Kingdom AML Analytics Full time**What we do** AML Analytics are world leaders in the testing and validation of sanction screening and transaction monitoring systems, used by regulated financial institutions for protection against the risks associated with financial crime. We also test the sanction screening and transaction monitoring systems of crypto exchange and virtual currency...