Claims Handler

2 weeks ago

Remote, United Kingdom Matt Burton Associates Full time

**Short Description**

MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Claims Handler.

**Full Job Description**

MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Claims Handler,** working fully remote between 9am - 5pm (Monday - Friday). The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership.

**The Claims Handler will be responsible for**:

- Management of the end to end claims process for Subsidence claims, on behalf of domestic and commercial clients
- Understanding customer and client needs and ensuring claims are managed accordingly
- Build relationships with key stakeholders, both internal and external
- Work to set KPIs and client SLAs
- Promote honest feedback and continuously look to improve the claims handling process.
- Champion the company’s ethics and values

**The Claims Handler will need to have**:

- **Claims handling** experience in any sector
- Strong customer service experience within a telephony environment
- Personal Integrity - aligned with company values
- Possess a true 'can do' attitude
- An eagerness to learn and develop themselves.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: Remote

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