Quality & Governance Coordinator

5 days ago

Uckfield, United Kingdom Health Partners Ltd Full time

Health Partners have an exciting opportunity for a Quality and Governance coordinator to join our Governance Team. This is a full time role based in a fast paced working environment and is ideal for someone who is looking for a development opportunity to progress within the area of auditing and quality. This is a role that will develop once training has been received and the remit will expand to include direct support and even leading onto external audits once experienced.

We are recruiting for a Governance & Quality Coordinator to support, maintain and continually improve aspects of the governance remit including accreditations, procedures & protocols and special projects.

Reporting to the Governance Director you'll support in the preparation for audits by compiling and analysing internal and external information, and gathering evidence relating to ISO 9001, SEQOHS, ISO 14001, ISO 45001, Achilles RISQS, UVDB and other accreditations specific to our industry. In addition you will support, coordinate, maintain and improve compliance standards for the listed accreditations. Initially you will provide support for external audits with the view, as you develop in the role, they will become your responsibility. You will undertake internal audits inline with the calendar schedule to ensure compliance is maintained and areas for improvement identified.

A key element to the role would be to create, review and improve standard procedures/protocols and documents in line with current legislation, ethical and best practice requirements. Implementing and communicating resulting changes throughout the business to ensure appropriate engagement and compliance is met. You will keep up to date with existing and evolving legislation advising management on any actions needed to maintain compliance, utilising the tools and websites available. You will manager and maintain the Document Control System; ensuring all policies, procedures and other Company documentation is relevant, up to date and accessible for all employees.

**What you'll be doing**:

- Logging and co-ordinating appropriate parties in managing the critical events and complaints.
- Co-ordinate and manage the customer satisfaction surveys received, following up with other parties when feedback requires further action.
- Support the Governance Director; taking the lead where necessary on specific projects within the governance remit.
- Provide assistance across the business on governance related issues by responding to queries and ad hoc requests for information.
- Undertake all other reasonable tasks as assigned to you by the Governance Director.

What we offer

One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary dependent on qualifications and experience
- Contributory pension scheme
- Private Healthcare
- Life Assurance
- Starting on 25 days annual leave plus bank holidays which increases with length of service
- Discounted Gym membership
- Cycle to work schemes
- Additional benefits including flu vaccinations, eyecare and professional registration fees paid
- Full access to discounts on Perkbox

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

About Health Partners
With over 600 employees working with over 400 clients we pride ourselves on developing strong partnerships with our clients, getting to the heart of their individual challenges and needs; tailoring occupational health packages to suit them.
Our people are important to us and as we take care of our clients, we also make sure that we are taking care of every single person who works with us. So, when you join us, we promise to put our support behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things. You’ll learn from the expertise of our senior leaders, from the best in our business.
Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone - regardless of difference.
We look forward to you joining our team.

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