Food & Beverage Assistant

2 weeks ago

Castle Douglas, United Kingdom Cally Palace Hotel and Golf Course Full time

**Job Ref**:BES5038

**Branch**:Cally Palace Hotel and Golf Course

**Location**:Cally Palace Hotel and Golf Course, Castle Douglas

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:28/02/2024

**Closing date**:30/03/2024

We currently have an amazing opportunity to join the team as Food Beverage Assistant.

As part of our restaurant team your task is to delight our guests whenever you're on duty whether that's breakfast, lunch or dinner. The food is great, the views from our restaurant are stunning and that makes the role a whole lot easier Don't worry if you don't know a side knife from a soup spoon or an appetiser from an amuse, we can take care of all that with training. All we need as a willingness to learn and friendly and caring attitude to our customers and someone that wants to work as part of a great team.

We truly believe our people are our biggest asset and to reflect that we offer:

- **Market Leading Rates of Pay**:

- **28 Days Holiday, rising annually to a maximum of 33 Days**:

- **An equal share of tips/gratuities**:

- **On the Job Training and development with recognised qualifications**:

- **An Anniversary Bonus**:

- **A Complimentary stay, each year, in a sister hotel for you, or to gift to your friends and family.**:

- **Introduce a colleague scheme and earn up to £600**:

- **A fantastic working environment in beautiful surroundings.**:

- **Subsidised accommodation, should you require it, includes bills, wi-fi and licences.**:

- **Meals on Duty**:

- **Access to complimentary Mental Health Wellbeing services**:

- **Discounted stays throughout the UK in Bespoke Hotels**:

- **50% off all Food Beverage during Bespoke Hotel Stays**

Bespoke Benefits

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

**Requirements**:
The ideal person will have a great smile, a great attitude and the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

**Duties will include**:

- Serving Fantastic Food and Drinks to happy customers.
- Receiving compliments about the great food, the great views and the great service.
- Prepare the restaurant and associated areas for service.
- Accommodating requests form guests in a professional manner.
- Strive to anticipate customer needs and where possible react to theses to enhance customer satisfaction.
- Ensure all Health and Safety and Fire Safety Company standards are maintained.
- Having fun, working with colleagues, chatting with guests, enjoying the great surroundings.

Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

**About Us**

Cally Palace, on the outskirts of the pretty village of Gatehouse of Fleet on the Solway coast, is set in over 150 acres of grounds and was originally an 18th century country mansion just outside Gatehouse of Fleet but is now a wonderful hotel in south west Scotland.

**We truly believe our people are our biggest asset and to reflect that we offer**:

- Market leading Rates of Pay
- Anniversary Bonus
- Flexible Shifts, full and part time to fit around other commitments
- 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
- Full Training and Supervision Given
- Opportun

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