Customer Care Coordinator
1 week ago
Based in Sale, my client is looking for Customer Care Coordinators to join the busy friendly team.
This is a Monday to Friday hybrid role working 1-2 days in the office and 3 days from home after training. Training will be in the office for 2-3 weeks.
Main Duties:
- Deliver exceptional customer service to new and existing customers
- Generating revenue by scheduling appointments with customers and prospects
- Booking appointments through the inhouse appointment system
- Dealing with customer queries
Person Spec:
- A Confident and professional telephone manner
- Strong organizational skills, and the ability to plan and priorities your own workload
- Computer literate preferably with previous experience of working on internal databases or appointment booking systems.
**Salary**: £22,360 - £26,000 OTE - Typical bonus £300-£500 per month - Salary will be increasing in April.
Hours: Monday to Friday 9am - 17.30pm with occasional Saturday
Location: Sale, Greater Manchester
**Job Types**: Full-time, Permanent
**Salary**: £22,360.00-£26,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free or subsidised travel
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: In person
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