1st Line IT Support

**IT Service Desk Analyst - 1st/2nd line** IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position...

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Reading 1st Line Service Support Engineer circa £21,000 "1st Line Service Support Engineer" The Role: - Provide first level support through taking calls and handling incidents/service requests - Provie customers with regular updates on the progress of the service requests - Convey...

1st Line Support Analyst - Permanent Job - Hybrid Working - Basingstoke - Hampshire About the company Looking for your first step into IT Support and want to join an organisation who can offer you training and career development? Then this might be the right role for you and a great opportunity for someone looking for their first role into Technology! We are...

Advantage Resourcing are currently recruiting for a global reputable company. A role supporting employees across the business with 1st & 2nd line support issues. First point of contact to our employees for the whole lifecycle of a support case Support of office based or virtual staff via phone and ticketing system and face to face support. A interesting...

Our client are looking for an IT 1st and 2nd line Support Specialist. You will to be providing assistance to both remote and on-site staff, you will need to log calls via the system and raise tickets for the incidents. You will also be involved with building new PC's, desktops, CAD and laptops, ensure compliance is met for all area's, provide training and...

**IT Support Engineer, 1st Line, 2nd Line** Alton **£25,000**to**£30,000**+ Training + Progression + Benefits - Are you an IT Support Engineer looking to exhibit your technical expertise in a role that can offer lots of autonomy and progression? Do you want to work for a bespoke manufacturer with locations in Europe, America, and China_ On offer, is the...

**Apprentice 1st Line IT Support Technician** **Location**:Basingstoke (Occasional travel may be required) **Salary**:£15K **Contract**:Full Time, Permanent **Hours**:40 Hrs per week (9am - 5:30pm) Are you looking for the Opportunity to work with a with a quirky Innovative IT Tech Solution Business in Basingstoke? We have a fantastic opportunity for an IT...

**2nd Line Support Engineer** £35,000 + Bonus + Benefits Hybrid position - 2 days from home, 3 days in Basingstoke office This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading MSP, providing high quality support to a wide range of end users across the country. Working as part of a team, you will be responsible for...

3rd Line Senior IT Support Engineer required to join IT services company that provides support to over 190 hotels across the UK who are seeking 3rd-Line Senior IT Engineers, can be based from either Basingstoke office or London responsible for performinga mixture of on-site and remote IT support to clients. Your role would include a mixture of project work...

**Support Analyst, Service Desk Analyst, 1st line & 2nd line** If you are a keen, enthusiastic and personable Support Analyst or Service Desk Analyst looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. **The Role** In a varied and...

**2nd Line Support Engineer - Site and Field** £35,000 + Bonus + Benefits Hybrid position - 2 days from home, 3 days in Basingstoke office or in the field This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading MSP, providing high quality support to a wide range of end users across the country. Working as part of a team,...

The role will provide effective 2nd line support and assistance to SCG Wholesale hosted telephony partners as well as all Direct and Indirect Group companies. The role is varied from day to day, based on partners active needs and specific requirements, covering escalated provisioning and support queries relating to the MyPhones Evonex platform. The role is...

**Location**: Basingstoke The role will involve travelling to multiple client sites with some time in the office and flexible home working.) **Role Overview** The primary function of the Managed Services Department is to provide 1st & 2nd line telephone, remote & on-site support services to the company's client base (school Based). **Responsibilities** -...

Job Summary:We are seeking a highly skilled Senior IT Engineer to join our team at Hotality IT Solutions. As a key member of our technical staff, you will be responsible for delivering high-quality IT services to our clients across the UK and Ireland.The ideal candidate will have extensive experience in IT infrastructure, network administration, and server...

**First Line Support** **Location: Basingstoke** **Salary: £24,000 - £26,000** **Responsibilities**: To ensure we are regularly communicating with clients while exceeding their expectations. Maintaining a process driven work environment Collations and communicating fault information to ensure quick resolution. Accurately triaging all tickets and...

We're seeking a highly skilled 2nd-Line IT Engineer to join our team at Hotality IT Solutions in Basingstoke. As a key member of our technical team, you will be responsible for providing technical support and maintenance services to our clients across the UK.Job Description:This role involves working on a variety of projects, including installing and...

**Trainee IT Field Engineer - No Experience Necessary** **Competitive rates of pay** Do you want to get your foot on the ladder of the I.T sector and launch your new career? Our prestigious Employment Partners are currently recruiting I.T Field Engineers to work a variety of roles at multiple sites around the country. In order to best prepare you for...

**Technical Support Engineer** **Basingstoke - 3 days per week** **£25,000 - £35,000** - Training on modern technology - Support in gaining certifications and qualifications - Local, well-established client base - Opportunity to train into System or Infrastructure engineering This position will involve project work as well as BAU so the day-to-day will...

CBSbutler Ltd. is seeking an experienced 3rd Line Network Support Technician to join our team. The successful candidate will have a strong background in network security, including firewalls, and experience with troubleshooting and support.The 3rd Line Network Support Technician will be responsible for:Providing advanced technical supportTroubleshooting and...

**IT Support Engineer - Active Directory, Office 365, Windows 10** **Basingstoke** **£26,000 + on-call bonus + benefits** **The Role** You'll be joining a multinational company supporting internal users on a range of issues. The role will be fast-paced and varied with plenty of opportunity to pick up new skills alongside an established team. The role of...