Billing & Customer Service Specialist

4 weeks ago


Belfast, United Kingdom Abacus Professional Recruitment Full time

Are you a customer-focused professional with a passion for providing exceptional service? Do you thrive in a fast-paced, dynamic environment where you get to interact with people on a daily basis? If so, we have a fantastic opportunity for you

We are seeking a Billing and Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service while managing billing and reception duties in a professional and efficient manner. As the first point of contact for clients, you will be a key player in ensuring that their experience is positive and memorable.

We are looking for an outgoing and enthusiastic individual who takes pride in delivering exceptional service to our clients. If you are a detail-oriented person with excellent communication skills and a strong sense of organization, we’d love to hear from you. As part of the team, you will have the opportunity to work with a dynamic and supportive group of professionals and take on new challenges and responsibilities as you grow with us.

**Responsibilities**:

- Generating and reviewing client invoices, ensuring accuracy and timeliness
- Communicating with clients to resolve billing inquiries and discrepancies.
- Assisting with the preparation of financial reports and analysis
- Managing the front desk and greeting visitors in a friendly and professional manner
- Scheduling appointments and maintaining the office calendar
- Managing incoming and outgoing mail and deliveries
- Maintaining a clean and organized front office area.
- Other ad-hoc duties as assigned.

**Requirements**:

- Experience in a Billing, eBilling or other finance role
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy
- Ability to work independently and manage multiple tasks simultaneously.
- Strong organizational and time management skills
- Proficiency in Microsoft Office, specifically Excel
- Prior experience in a legal or professional services environment is a plus.
- Certification in a relevant field is desirable.

Next Steps:
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.

**Catherine Foy**:
**02895380602



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