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Senior Muse I

4 months ago

Sloane Square Station, United Kingdom Kate Spade Full time

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

**Primary Purpose**

The Senior Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

**PROFILE**
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Kate Spade Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.

**Further requirements**:

- Previous management experience in a luxury retail service environment preferable
- High school diploma or equivalent; college degree preferred
- Possess current knowledge of fashion trends and competition in the marketplace
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to communicate effectively with customers and team (both oral and written), manoeuvre sales floor and meet moderate stockroom lifting and store climbing requirements
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays