Head of Repairs

4 weeks ago

London, United Kingdom Tempting Recruitment Full time

Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced **Head of Repairs** to join their team based in the South East London.

**JOB DETAILS**
- PAY RATE: £375.69 per day Umbrella
- WORK TYPE: Temporary
- WORK PATTERN: Full Time
- LOCATION: South East London

***
**JOB SUMMARY**

The leadership of the delivery and strategic oversight of the repairs and maintenance service to residents throughout the council, and to have management responsibility for our In-House Contractor team and contract management of third-party delivery partners

**JOB DESCRIPTION**
The duties and responsibilities of the role will include:

- Support the development production and delivery of strategic and operational plans (both service and financial budgets) for the repairs service designed to ensure continuous improvement and sustainable futures for the service, ensuring that the plans are effectively
implemented. Ensure best practice innovations, including the use of IT, are identified, and implemented in an effective manner.
- Provide leadership, support, and motivation to staff in the teams reporting to you, ensuring that all staff are recruited, trained, managed, appraised, and developed effectively in accordance with the councils policies and procedures.
- Promote a strong performance management culture which includes an emphasis on financial
and budgetary control, and delivery of operational and corporate targets Set Smart targets with colleagues, monitor implementation and ensure early action is taken if performance is falling short of objectives.
- Ensure that consistent quality management systems are in place across the repairs service functions, and as applicable lead the implementation of third-party accreditation.
- To create a positive health and safety culture and ensure occupational and resident health and safety are always put first.
- Ensure a 24/7/365 service is effectively discharged including the necessary back up emergency support that may be needed to staff outside normal working hours.
- Identify and implement management reports needed to ensure that the repairs service is achieving its targets and financial objectives. Use these reports with staff to ensure objectives are met and to act where necessary. This includes the provision of accurate internal and external benchmarking and performance information to inform organisational service improvement.
- Embed a customer focused approach to continuous service improvement and respond creatively to the needs and aspirations of residents. Promote and encourage resident involvement. engagement and consultation. Review customer feedback and complaints regularly and use these to improve the service.

**THE SUCCESSFUL CANDIDATE**
- A minimum of 3 years’ experience with the repairs and Maintenance field and project works.
- Experience of managing and prioritising your own workload in a high-pressured environment.
- 3 years’ experience at the level of a head or senior role.
- Membership of a relevant professional body
- Knowledge of relevant legislation and regulatory standards and how to this can impact on service delivery.
- Understanding of local government decision making and governance and experience of working with elected members and boards.
- Knowledge of a range of different types of pricing and costing systems used in housing repairs and contracting including: maintenance schedules of rates, target and guaranteed maximum prices, open book costing, DRS(opti - time) or similar resource scheduling and contractor
management software.
- An understanding of: partnering contracts and partnering operating within service level agreements, housing repairs legislation and construction health and safety legislation.
- Evidence of managing significant multi million-pound programmes of work successfully - on time and budget.

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