Administrator - Solihull, England

1 month ago

Solihull, United Kingdom Pinnacle Group Full time

**Administrator **(2084)****:
**Overview**:
**Ref**:
2084

**Salary**:
£23,000 - £23,000/annum

**Location**:

- United Kingdom - England - West Midlands - West Midlands - Solihull

**Contract Type**:
Permanent

**Posted**:
13 January 2023

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

**The Role**

Pinnacle Group are looking for an Administrator to work closely with the Local Management team providing administrative assistance to ensure good working practises on the respected working contract.

**Duties/Key Responsibilities**
- Responsible for Office administrative systems
- Provide local administrative support/assistance to all managers
- To deal with incoming telephone calls and give support when needed
- Maintaining central calendars, organizing meetings, providing supporting documentation and if required taking and distributing minutes
- To process all incoming and outgoing correspondence
- General office e-filing and photocopying
- Completing other duties as reasonably requested by the Contract Manager.
- Collect and provide information to the Human Resources team i.e. immigration audits, new employee paperwork
- Collate and input Health and Safety information audits, risk assessments, monthly reports and accident/incident reports
- Operate an efficient monitoring system on information regarding procurement / supply chain
- Devising/ revising all QA and contractual documentation.
- Collating information for report to the client
- Maintaining folder integrity on the shared network.
- Setting up of procedures and practices
- Ensure deadlines are met on behalf of Contract Manager
- Co-ordinating and planning training (also carrying out skills analysis)

**Skills Required**:

- Excellent organizational skills, with the ability to manage a varied workload
- Deliver excellent customer service and support with training.
- Ability to constructively challenge and give/ receive feedback.
- A good listener with an empathetic approach.
- Excellent communication skills, verbal, written.
- Great organisational skills and attention to detail.
- Work with others within the local Pinnacle team to support the team and wider business to deliver results.

**Contact information**:
SCHC Mock

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