Administrator

4 months ago


Denton, United Kingdom The Curve Group Full time

**Excellent Career Opportunity: Join Our Client as an Appeals Administrator in Manchester**

Are you ready to embark on a rewarding career that combines critical thinking, exceptional communication skills, and a commitment to outstanding customer service? Look no further Our client is expanding its Appeals Handling team in Manchester (Tameside) and seeks talented individuals to join them.

**Key Responsibilities**:

- Thoroughly analyse and respond to written appeals for private parking charge notices within our client's Appeals Team.
- Craft well-structured written responses based on case data analysis.
- Provide guidance and support to customers through a dedicated customer service phone line.

**Key Requirements**:

- Strong written and verbal communication skills.
- Self-motivated individuals capable of effectively managing their workload.
- Excellent problem-solving, critical thinking, and decision-making abilities.
- Meticulous attention to detail and accuracy.
- Proficiency in Microsoft Outlook, Excel, and Word.

**Perks and Benefits**:

- Pension scheme.
- Monthly incentives.
- 29 days of holiday (including bank holidays).
- Recognition events.
- Hybrid working pattern.
- Free on-site parking.
- Ongoing training.
- Charity days.
- Smart casual dress code.
- In-house refreshments.

**Application Details**:
This is a full-time, permanent position from Monday to Friday, with flexible shifts between 8 am and 5 pm. Please note that successful applicants will be required to undergo a DBS and CCJ check before an offer of employment is made.

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Denton: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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