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Supply Chain Specialist

4 months ago

Mirfield, United Kingdom Incora Full time

_**Our Incora Story is really taking off - we’d love you to join us for the journey**_

**We are currently seeking an exceptional customer service professional to join us as a Supply Chain Specialist (known within the business as a Critical Parts Lead). (Mirfield/Hybrid)**

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

As a **Critical Parts Lead **you will be the voice of the customer, working with our suppliers, providing a first-class customer service whilst ensuring the customer’s needs are understood and managed within our organisation and with our suppliers.

You will be the person dealing with any escalations, issues or concerns and making sure that solutions are agreed in order to support our customers to deliver on time.

**About You**

You will be an exceptional verbal communicator, understanding and actioning customer requirements and dealing with suppliers will be at the heart of everything you do. You will be able to bring with you a fantastic track record of problem solving and being resilient.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
- **Courage **Take ownership for issues and problems.
- **Collaboration **Share knowledge and experience with others
- **Commitment - **Focus on ensuring internal and external customer expectations are met in a timely way.

**In return we will offer the things that matter**
- Starting salary between £27,000 to £34,000 dependent on experience
- We want you to share in the success of Incora, so every employee is eligible for one of our incentive programs.
- We want you to enjoy life as well as work so we offer great holiday benefits such as 25 days holiday plus 8 bank holidays with a holiday buying scheme with the ability to buy up to 5 additional days
- We want you to have peace of mind regarding your future with our generous Company pension scheme including 4 times salary life cover
- We want to help you look after you and your family by providing Health cash plans saving you money and helping you to stay well
- We want to support you and the people that matter to you with our flexible working and family friendly policies and practices
- Incora cares about our environmental impact and that’s why we reward people who use green transport to travel to work with our Green Travel Allowance
- We believe every little helps by offering a generous discount portal only available to Incora employees
- Very importantly we want to be with you to help your career take off and become part of the Incora Story

**Incora** is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.

With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.

We pride ourselves on offering:

- Industry-leading capabilities
- Innovative solutions
- Greater customer value
- Trusted supplier relationships
- Business growth and operational efficiency

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£34,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Free parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Mirfield

Reference ID: SUP000384