Account Delivery Lead

1 month ago


Preston, United Kingdom Expleo Full time

Overview:
As part of our ongoing development within the Marine business, we are strengthening our delivery axis with the appointment of Account Delivery Leads (ADLs). The ADL is responsible for the operational performance and delivery of all work associated with the Client Account(s) which is undertaken by Expleo.

This challenging and rewarding role is a key operational interface between Capability Business Unit (CBU)‘s and MBUs aligning client relationship management and operational excellence. The role will have a dual reporting line to the UK COO and ‘Specific’ Market Business Unit (MBU) Account Management.

**Responsibilities**:

- To lead and direct the programme delivery team, to deliver the agreed business strategy and project outcomes.
- Accountable for the achievement of associated objectives, namely delivery performance (contract, deliverables, workloads), and quality (Right First Time (RFT), On-Quality Delivery (OQD), On Time Delivery (OTD) & Customer Satisfaction (CSAT)).
- Ensure project margin (as sold) is achieved, then further optimize project margin through productivity increase and continuous improvement.
- Act as the customer interface at both local and project level, support customer management to ensure a highly effective relationship and customer satisfaction.
- Contribute to business development by supporting commercial endeavors and then translate this demand to Country Leads and CBU Capability Leads.
- Undertake Project Finance Reviews with Head of Projects and CBU Country lead.
- Support CBU Country Lead with people management and development feedback.
- Identify and report project risks and opportunities, with mitigation actions such that clear summaries and progress can be managed. Will report on project profit adjustments.
- Implement and lead regular Programme Review Meetings (PRMs) and Operational Reviews.
- Responsibility for the reporting of performance through Expleo performance metrics.
- Support the CBU Country Lead with the preparation of budgets & forecasts for submission into Country Profit & Loss and MBU led processes.
- Assure Health & Safety of all staff working locally or remotely and maintain an up-to-date safety training plan.

**Skills**:

- In this challenging role the holder must be able to demonstrate through proven experience, the ability to manage a team of senior managers across multiple activities in a high-pressure, fast-paced environment.
- Working closely with the MBU account manager, the ADL will provide a significant contribution to business strategy, delivering that business strategy through setting priorities and objectives to achieve business plan targets on time, cost, quality and margin. Within the CBU, this role demands working with the CBU Country Leads in establishing the correct size and skill requirement of the team to execute the work.
- The role requires an excellent understanding of the sector and associated customers or deep experience in a related industry and matrix organisation with a local and transnational operational set up.
- Understanding and building trusting relationships with customer managers and representatives is a business-critical element of the role and requires the job holder to have credibility, authority and experience in a similar environment.

**Benefits**:

- Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
- Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
- Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more
- Always working as one team, our people are not afraid to think big and challenge the status quo


  • Account Delivery Lead

    1 month ago


    Preston, United Kingdom Expleo Full time

    Overview: As part of our ongoing development within the Marine business, we are strengthening our delivery axis with the appointment of Account Delivery Leads (ADLs). The ADL is responsible for the operational performance and delivery of all work associated with the Client Account(s) which is undertaken by Expleo. This challenging and rewarding role is a...

  • Project Delivery Lead

    2 weeks ago


    Preston, Lancashire, United Kingdom Edward Reed Recruitment Ltd Full time

    Our client is a housing association, who manage and own 7,000 homes in rural and urban communities across the north of England. This is a fixed-term appointment for 18 months that will lead the strategic and high priority projects, collaborating with colleagues to develop plans and drive delivery whilst managing key risks and issues in pursuit of delivery...

  • Product Delivery Lead

    2 weeks ago


    Preston, Lancashire, United Kingdom Adecco Full time

    I have an exciting opportunity for an experienced Product Delivery Lead (Workplace Productivity & Collaboration) to join the Civil Nuclear Constabulary at their Griffin Park, Seascale Cumbria. PLEASE NOTE DUE TO THE POLICE VETTING AND SECURITY CLEARANCE CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF...


  • Preston, United Kingdom Expleo Full time

    Responsibilities Provide leadership, development & direction to the team Responsibility for the performance of projects within your area of responsibility Deliver strong financial performance. Develop a strategy that delivers sustainable business growth​ Ensuring Project Financial Reviews are performed in line with company process, supporting the UK...


  • Preston, United Kingdom NHS Lancashire and South Cumbria Integrated Care Board (125) Full time

    Supporting transformation Working with the PACC Teams take a lead under the direction of managers and clinical leads in the: Development and delivery of transformation/business plans across the system Commissioning of safe, sustainable and high-quality services, which provide value for money for the local population and promote integration. Development and...


  • Preston, United Kingdom Lucas Mclean Recruitment Limited Full time

    Audit & Accounts Manager opportunity offering long-term career progression within a modern growing Chartered Accountancy & Advisory Practice. **THE COMPANY** This growing Chartered Accountancy & Advisory Practice has an established presence in Central Lancashire and is renowned as a leading advisor to owner-managed and family-owned SME's. The firm has...

  • Delivery Driver

    1 month ago


    Preston, United Kingdom General Traffic Ltd. Full time

    **Reporting to**:Branch Manager Since the first branch of General Traffic opened in 1983, our family business has grown to be one of the largest distributors of Vehicle Parts and Tyres in the North and Midlands. We operate from 43 branches across the North and Midlands. We have two distribution Hubs receiving deliveries direct from the manufacturers...

  • Manager, Accounts

    1 month ago


    Preston, United Kingdom Lucas Mclean Recruitment Limited Full time

    Manager opportunity offering long-term career progression within a modern growing Chartered Accountancy & Advisory Practice. **THE COMPANY** This growing Chartered Accountancy & Advisory Practice has an established presence in Central Lancashire and is renowned as a leading advisor to owner-managed and family-owned SME's. The firm has expanded its client...


  • Preston, United Kingdom Resourcery Group Full time

    Resourcery Group is proud to partner with a reputable and established not-for-profit organisation based in Preston, Lancashire. Our client is seeking a Financial Controls Lead to join their finance team. Reporting to the Head of Financial Accounts, the Financial Controls Lead will contribute to the strategy and objectives of the Group Financial Accounts...


  • Preston, United Kingdom Resourcery Group Full time

    Resourcery Group is proud to partner with a reputable and established not-for-profit organisation based in Preston, Lancashire. Our client is seeking a Financial Controls Lead to join their finance team. Reporting to the Head of Financial Accounts, the Financial Controls Lead will contribute to the strategy and objectives of the Group Financial Accounts...

  • Accounts Senior

    1 month ago


    Preston, United Kingdom Levitate Recruitment Full time

    **Job ID: SLNW3012**: **Accounts Senior**: **Preston**: **£32,000 - £36,000 + Benefits + Career Progression**: **JOB DESCRIPTION**: Due to an internal promotion, this Strong Regional firm of Accountants in Preston requires an Accounts Senior. They actively target forward-thinking owner-managed businesses and corporate clients that continue to grow year...


  • Preston, Lancashire, United Kingdom BAE Systems Full time €54,793 - €60,326

    Location: Warton / Hybrid - We offer a range of hybrid and flexible working arrangements. Lead the delivery of Intelligent Systems research activities outcomes in close alliance with internal and external partners, thinking beyond traditional Engineering Discipline and team boundaries, and driving effective collaboration between multi-disciplinary internal...

  • Management Accountant

    1 month ago


    Preston, United Kingdom Todd Hayes Ltd Full time

    **Management Accountant** Our client, a leading provider of Air, Steam & Safety Products, based in Preston are currently seeking a Management Accountant to join their team on a full-time permanent basis. The working hours are 40 hours per week, Monday - Friday 07:30 - 16:00 with 30 mins lunch. You are also entitled to 22 days holiday + BH. **The...

  • Chartered Architect

    1 month ago


    Preston, United Kingdom JYM Partnership LLP Full time

    As Lead Architect you will design, project manage and deliver a broad range of exciting building-related projects.  You will be able to undertake the design, specification, and project management of building projects in a lead role. You will lead multidisciplinary Design Teams on projects from initial conception through to detailed design, tender and...

  • Project Controls Lead

    4 weeks ago


    Preston, United Kingdom National Nuclear Laboratory Full time

    Job Introduction Job Description for Project Controls Lead: NNL is where your project management helps deliver our purpose. As part of our Project Management Authority, you’ll play a critical role in managing projects that deliver nuclear science to benefit society. Your project management skills and attention to detail will enable industry-leading...


  • Preston, United Kingdom BAE Systems Full time

    **Head of Delivery Portfolio** - 00100183 **Job title**:Head of Delivery Portfolio **Location**:Preston or Farnborough We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. **Salary**: Circa £80,000 dependant on experience **What you’ll be doing**: - Direct and guide...

  • Home Delivery Driver

    4 weeks ago


    Preston, United Kingdom Resolve Recruitment Services Full time

    **Home Delivery Driver, Preston and Surrounding Areas** Resolve Recruitment are working alongside a leading supermarket chain who require home delivery drivers in and around the Preston and Lancashire areas **The Role** - Delivering frozen and chilled goods - Loading orders and stock onto your van - Be able to help with the stores wider operation when...

  • Finance Lead

    5 hours ago


    Preston, United Kingdom Dot Recruit Full time

    Job title - Finance Lead - Salary - Up to £33k - Working hours - Full-Time (some flexibility) - Location - Preston (office-based) - Job type - Permanent **Your new company**: A thriving and growing service provider, who supply staffing and recruitment solutions across the UK, are seeking a Finance Lead to support their current standalone Finance Assistant...


  • Preston, United Kingdom Ask Talent Solutions - Master Account Full time

    Location -Preston **Salary -** £22-24k + Uncapped commission - 25 days holiday, Xmas shutdown, birthday off plus other incentives and benefits - free parking, lunch clubs, weekly incentives including half days off and duvet days. Excellent culture within office, experienced team. Dedicated training and development team **Who would make a good trainee...


  • Preston, United Kingdom Drivercrew Logistics Ltd Full time

    **Job description** At DriverCrew Logistics, we provide a fast and reliable logistics service nationwide and we are growing. We deliver for nationally recognised brands including Evri, Yodel & DPD and other courier companies. Here's your chance to join us on our journey and be a part of something big. If you're a hard-working and reliable individual, we...