Digital & E-commerce Executive

3 days ago


London, United Kingdom Generator HQ Full time

**DIGITAL & E-COMMERCE EXECUTIVE - HEAD OFFICE**
A very unique and exciting opportunity has become available for a junior, enthusiastic and passionate Digital & e-Commerce Executive to join our digital team. You will report into our Head of e-Commerce and be based out of our London office in Piccadilly Circus on a full-time basis.** **If you** **have a genuine desire to be part of something big then your journey should start here.

**WHO ARE WE**
Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Digital & e-Commerce Executive for our Generator Head Office, based out of Piccadilly Circus in Soho, one of London's most popular tourist destinations.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

**NUTS AND BOLTS OF THE JOB**
- Reporting to the Head of Online and eCommerce, you will lead, execute, and manage the following channel: Google Ads, Microsoft Advertising, Travel Meta search websites.
- Regularly analyse digital ROI and optimise budget to ensure revenue and traffic targets are being met.
- Continually evaluating web performance and update the online plan with critical learnings.
- Support the Ecommerce team and relevant agencies in the auditing, improvement and development of property website content and booking engine, in line with brand standards.
- Keep the hotel and F&B website updated with accurate information and relevant offers.
- Ensure all 3rd party channel (OTA’s, GDS channels, directory sites, etc) content is kept up-to-date including property features, amenities, descriptions, images and offers.
- Support the Ecommerce team with the development, building and roll out of CRM campaigns.
- Executing the digital road map.
- Coordinating 3rd party technology and service providers.
- Drive brand consistency across all channels, ensuring content is curated according to Generators brand guidelines.
- Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description_

**WHAT’S IN YOUR DNA**
- Excellent with data and possess advanced Microsoft Excel skills. Basic data query and Tableau skills are a plus.
- Laser-sharp attention to detail, organised and methodical approach.
- Ability to manage a busy workload and ability to multitask various administrative skills.
- Interested in digital innovation, latest eCommerce trends, and technical improvements.
- Knowledge and eventual certification of the following tools is an advantage: Google Ads, Google Analytics, Google Tag Manager, Google Data Studio, Travel Meta Search Marketing platform, CRM and database management.
- You must be eligible to work in the UK to be considered for this role.

**YOUR ROCK STAR EXPERIENCE**
- Experience at an entry level digital marketing position.
- Degree in Statistics, Data Scientist, Economics or Digital Marketing.
- Any certifications with Google solutions listed above is a plus.
- Experience across hospitality is a plus.
- A genuine interest and enthusiasm for creative marketing.

**OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing)**
- Birthday holiday in addition to your yearly holiday allocation of 25 days
- Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
- Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made (your profitable new side-hustle ;)
- Company contribution towards gym membership fees for all eligible employees - look good, feel good, work good
- Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback
- Employer funded life assurance at two times base salary to cover death in service lump sum payments
- Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity
- Health plan from your start date allowi



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