Customer Operations Executive

2 months ago


Bristol, United Kingdom Unyfi LTD Full time

**Company description**

Unyfi provides tailored cost management solutions to businesses in three areas; merchant services (card payments), waste management and energy procurement.

Due to recent company growth, an opportunity has arisen for a motivated and ambitious Customer Operations Executive to join our team in central Bristol.

The individual will have the opportunity to join an ever growing, close-knit and supportive team and will benefit from a competitive starting salary, a social office and great career progression.

**Job description**

As a Customer Operations Executive, you will provide customer service and operations support to the company, as required.

Key duties include:

- Liaising with suppliers to ensure customer satisfaction
- Management of on-boarding new clients
- Answering calls from clients and suppliers
- Capturing customer information correctly in our purpose-built in-house CRM system
- Resolving customer service queries
- Submitting and processing customer contracts
- Ad hoc office duties when needed

Essential Skills / Abilities:

- Experience in either operations, customer service or administration
- Excellent verbal and written communication skills - must nurture relationships with clients and suppliers
- Must be well organised and have an ability to organise others
- A proactive individual who is prepared to challenge and improve internal processes

This is a full time, permanent role based in Bristol. 37.5 hrs per week.

Hours are 9:00 - 17:30 Start date: ASAP

**Benefits**
- 30 days (plus bank holidays) of annual leave
- Company pension plan
- Flexible working hours
- Small Team (10), growing quickly
- Frequent company trips, meals etc.
- Company Life Insurance policy

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Life insurance

Schedule:

- Monday to Friday

Application question(s):

- Why are you interested in this role?

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- operations / customer service / administration: 3 years (preferred)

Work Location: One location



  • Bristol, United Kingdom Motability Operations Full time

    About The Role Motability Operations are currently recruiting for a Senior Content Executive to join our team in Bristol on a full-time, permanent basis. The Senior Content Executive will work alongside the Creative Producer and Digital Marketing Executive to develop and execute our ambitious brand and content strategy. Working with the UX Team and Product...


  • Bristol, United Kingdom Motability Operations Full time

    About The Role Motability Operations are currently recruiting for a Senior Content Executive to join our team in Bristol on a full-time, permanent basis. The Senior Content Executive will work alongside the Creative Producer and Digital Marketing Executive to develop and execute our ambitious brand and content strategy. Working with the UX Team and Product...


  • Bristol, United Kingdom Unyfi LTD Full time

    **About us** Unyfi provides tailored cost management solutions to businesses in three areas; energy procurement, merchant services (card payments) and waste management. We introduce and offer a better way to source and manage business services. Running a business is hard work, but keeping a business running shouldn’t be. The way businesses services are...


  • Bristol, United Kingdom Paragon Customer Communications Full time

    We are looking to recruit an additional **35 Production Machine Operatives and 5 Print Operators **within our **Bradley Stoke, Bristol** site. If you are interested in being part of a great team in a busy production environment, to operate an enclosing machine or as a printer, to support the daily volume of work required to be dispatched on time and in...


  • Bristol, United Kingdom Motability Operations Full time

    **About The Role**: Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Experience Specialist at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Join our team and you’ll discover our working environment is quite...


  • Bristol, United Kingdom Motability Operations Full time

    **About The Role**: Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Experience Specialist at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Join our team and you’ll discover our working environment is quite...


  • Bristol, United Kingdom Motability Operations Full time

    **About The Role**: Motability Operations are currently recruiting for an Operations Coordinator to join our team in Bristol on a full-time, permanent basis. As an Operations Coordinator, your role will be to assist the Logistics & Vehicle Assignment Team in ensuring that all vehicles being returned from the scheme are allocated, routed and moved through the...


  • Bristol, United Kingdom MM Search Full time €7,000

    MM Search is delighted to be working with Caledonia Housing Association on an Executive Director of Operations role This Executive Director of Operations role follows a recent review of their Executive Structure, with the aim of enhancing the strategic capacity of Caledonia’s senior leadership team while ensuring Caledonia is well placed to deliver their...


  • Bristol, United Kingdom MM Search Full time €7,000

    MM Search is delighted to be working with Caledonia Housing Association on an Executive Director of Operations role This Executive Director of Operations role follows a recent review of their Executive Structure, with the aim of enhancing the strategic capacity of Caledonia’s senior leadership team while ensuring Caledonia is well placed to deliver their...


  • Bristol, United Kingdom MM Search Full time

    MM Search is delighted to be working with Caledonia Housing Association on an Executive Director of Operations role This Executive Director of Operations role follows a recent review of their Executive Structure, with the aim of enhancing the strategic capacity of Caledonia’s senior leadership team while ensuring Caledonia is well placed to deliver...


  • Bristol, United Kingdom Motability Operations Full time

    About The Role Responsible for supporting a busy Customer Solutions department in reviewing incoming work, undertaking queries and administrative work as well as overseeing the allocation of cases received into the department and ensuring a fair and consistent level of work across the team. About You Well organised Ability to manage own time and workloads...


  • Bristol, United Kingdom Motability Operations Full time

    About The Role Responsible for supporting a busy Customer Solutions department in reviewing incoming work, undertaking queries and administrative work as well as overseeing the allocation of cases received into the department and ensuring a fair and consistent level of work across the team. About You Well organised Ability to manage own time and workloads...


  • Bristol, United Kingdom Motability Operations Full time

    **About The Role**: Are you passionate about helping others and making a difference? Do you want a job changing people’s lives? Then join our team to embark on an exciting career journey as our Customer Experience Specialist! You’ll discover our working environment is unique. We empower our people and trust them to make their own decisions for...


  • Bristol, United Kingdom Motability Operations Full time

    About The Role Motability Operations are currently recruiting for an Operations Coordinator to join our team in Bristol on a 6-month FTC. As an Operations Coordinator, your role will be to assist the Logistics & Vehicle Assignment Team in ensuring that all vehicles being returned from the scheme are allocated, routed and moved through the correct sales...


  • Bristol, United Kingdom Motability Operations Full time

    About The Role Motability Operations are currently recruiting for an Operations Coordinator to join our team in Bristol on a 6-month FTC. As an Operations Coordinator, your role will be to assist the Logistics & Vehicle Assignment Team in ensuring that all vehicles being returned from the scheme are allocated, routed and moved through the correct sales...

  • Operations Director

    3 weeks ago


    Bristol, United Kingdom Executive Recruit Full time

    **URGENT REQUIREMENT**Operations DirectorLocation: UK-Based RemotePackage: Base Salary Circa £100k - £130k + Bonus + BenefitsRole OverviewAs the Operations Director, you will lead all operational aspects of the organisation, enhancing and optimising procedures with a key focus on implementing agreed strategies. You will govern how the business operates,...


  • Bristol, United Kingdom Recruit4staff Ltd Full time

    1 week ago Be among the first 25 applicants This range is provided by Recruit4staff. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Recruit4staff is proud to be representing their client, a leading packaging manufacturer in their search for A Customer Service Executive to work in...


  • Bristol, United Kingdom Motability Operations Full time

    About The Role Motability Operations are currently recruiting for a Customer Contact Centre Team Manager to join our team in Bristol on a full-time, permanent basis. Reporting to a Customer Service Manager the key responsibilities of this role are to lead and inspire a team of Customer Service Specialists. You will act as the customer champion to drive...


  • Bristol, United Kingdom Motability Operations Full time

    About The Role Motability Operations are currently recruiting for a Customer Contact Centre Team Manager to join our team in Bristol on a full-time, permanent basis. Reporting to a Customer Service Manager the key responsibilities of this role are to lead and inspire a team of Customer Service Specialists. You will act as the customer champion to drive...

  • Operations Executive

    5 hours ago


    Bristol, United Kingdom Ski Team4 Full time

    Ski Team4 is a leading Schools’ Ski Tour Operator in the UK. We operate ski trips for schools to Austria, Italy, France and to Spain. We are looking for a Operations Executive to help organise these trips and to work closely with our customers to ensure that exceptional ski trips are delivered and that the children travelling have one of the best...