Housing After Sales Consultant

2 months ago


Holborn, United Kingdom Reed Property & Construction Full time

We are currently recruiting on behalf of a well-established Housing provider in the city of London for a Resales Consultant on a permanent basis.

The Resales consultant will provide an excellent resale and interim staircasing progression and completions service to customers, ensuring a highly professional experience for all stakeholders
Progress all resales and interim staircasing activities through to completion and exchange within the agreed timescales set by management.
Communicate effectively with homeowners who engage with the resales team, read and interpret leases to give effective and prompt advice to customers and other key internal and external customers.

**Experience required**:

- Practical Knowledge of Home Ownership products and money laundering regulations
- Ability to interpret leases and have broad legal knowledge of Home Ownership products.
- Demonstrable understanding of property progression processes
- Ability to work with minimum supervision and to extremely tight deadlines.
- Ability to use a broad range of IT systems
- Understanding of mortgages and mortgage market
- Proven experience of providing excellent customer service to all stakeholders

Annual salary £34,300k plus potential bonus, excellent benefits including 29 days annul holiday + bank holidays, generous pension package and flexible hybrid working.


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