HR and Payroll Assistant

2 weeks ago

Chippenham, United Kingdom Descartes Full time

**Descartes Unites the People and Technology that Move the World**
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

**We’re growing fast and invite you to join our amazing team.**

**Position Summary**

Descartes’ EMEA Human Resources Team supports circa 700 employees throughout the EMEA region across 20 countries. As the HR and Payroll Assistant you will work closely with the HR Manager, providing HR administration and payroll services to managers and employees in the UK and Ireland, supporting around 110 employees.

The HR and Payroll Assistant is expected to be the first point of contact for general HR queries across the whole employee lifecycle, to generate all required paperwork and manage any changes with the third-party payroll provider.

**Key Responsibilities**
- Deliver HR administrative services to managers and employees in the UK and Ireland
- Manage the monthly payroll administration in conjunction with a third-party payroll provider
- Act as the first point of contact for general HR queries relating to the processing of benefits and payroll
- Take ownership of queries and requests from the business to resolve them in a timely manner, in conjunction with the HR Manager
- Provide basic advice on HR processes and Company procedures, escalating any complex queries to the HR Manager
- Maintain the HR database, employee files and weekly reports
- Create professional and accurate correspondence
- Manage onboarding, employee lifecycle and leaver administration
- Administer the approval process of headcount increases and employment changes
- Ensure that HR information and activity remains confidential at all times
- Other HR related activities as may be required on an ad hoc basis

**Knowledge and Skills**
- Previous experience of HR and payroll administration is required
- Knowledge of MS Office (in particular Word and Excel)
- Good Excel skills, able to create basic formulae and use vlookup
- Experience in the use of HR systems, for example, SuccessFactors or SAP
- Excellent written, verbal and interpersonal skills
- Able to work well under pressure with good organisational skills and able to continuously demonstrate high standards of internal customer service
- Good problem-solving skills
- Able to multi-task several pieces of work
- High attention to detail is essential
- CIPD Level 3 is desirable but not essential

**Join Us**
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

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