Customer Service Supervisor

5 months ago


Edinburgh, United Kingdom LinkPoint Resources Ltd Full time

Reference:
- M/ EL 5643r98- Sector:
- Account Manager, Brand Manager, Business Development, Business Managers, Consumer Sales, Direct Sales, Executives, Field Sales Manager, General & Other, Key Account Manager, Management & Senior Executive, Manager, Marketing, Marketing & Business Development, Other, Other, Other, Other, Product Manager, Sales, Sales & Marketing Director, Sales Director, Sales Executive, Sales Manager, Team Leaders, Technical Sales Manager- Salary:
- £45,000 Per Annum- Benefits:
- + Pension + Medical + Great Bens.- Town/City:
- Edinburgh- Contract Type:
- Permanent**Customer Service Supervisor / Customer Experience Lead’s Job Purpose**

The purpose of this role is to provide a professional and customer centric experience for their clientele. You will be the face of the brand and ensure current and potential customers know about the Brand difference, ensuring that you present their product and services, including the technology, features and benefits to ensure a unique sales experience.

You will be passionate about cars and take pride in working for an exciting premium luxury automotive brand.

**Customer Service Supervisor / Customer Experience Lead’s Core Duties**
- Effectively manage the customer experience through explanation of the business
- Be a brand and product expert
- Maintain accurate records of interactions with customers
- Maintain regular contact with all assigned customers, ensuring they are completely satisfied with their products, services and experience.
- Ensure timely and effective internal communications with all stakeholders
- Manage current and potential customers and ensure they understand the uniqueness of the brand

**Customer Service Supervisor / Customer Experience Lead’s Key Skills**
- Be a customer centric professional with excellent communications; preferably from a premium luxury retail background.
- Automotive experience is desirable.
- Be dedicated with a passion for excellent customer service and driven to succeed.
- Be able to build strong and effective relationships with customers and colleagues
- Have the ability to multi-task, work under pressure and prioritise effectively
- Have knowledge, experience and be effective in the use of CRM database systems
- Be able to work in a team
- Act and work with integrity at all times

**Benefits**: Private Medical Insurance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Sponsored events

5 days per week, covering Monday to Sunday, rotating days.

**_Are you enthusiastic about the Customer Service Supervisor / Customer Experience Lead’s job? Send us your CV in a Word format today_



  • Edinburgh, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor - Edinburgh** **Hours per week: 30 hours per week** **Hourly rate: £11.60 - £13.60 per hour** **Shift pattern: Must be fully flexible to cover Mornings, Afternoons, Evening, Overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour...


  • Edinburgh, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor, Edinburgh** **Hours per week: 16 hours per week** **Hourly rate: £11.60 - £13.60 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will...


  • Edinburgh, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Edinburgh** **Hours per week: 40 (4x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week.** If working...


  • Edinburgh, Edinburgh, United Kingdom Inspire Catering Full time

    Supervisor Role at Inspire Catering We are seeking a skilled Supervisor to join our team at Edinburgh College, Granton. As a Supervisor, you will be responsible for the day-to-day operations, stock control, customer service, team building, and barista skills. You will work closely with our team to ensure exceptional service and high-quality food. Key...


  • Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job DescriptionJob Title: Front of House Team LeadJob Summary:We are seeking a highly motivated and experienced Front of House Team Lead to join our team at German Doner Kebab. As a Front of House Team Lead, you will be responsible for leading the Front of House team to deliver exceptional customer service and ensure a seamless dining experience for our...


  • Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job DescriptionJob Title: Front of House Team LeadJob Summary:We are seeking a highly motivated and experienced Front of House Team Lead to join our team at German Doner Kebab. As a Front of House Team Lead, you will be responsible for leading the Front of House team to deliver exceptional customer service and ensure a seamless dining experience for our...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various channels,...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various channels,...


  • Edinburgh, Edinburgh, United Kingdom Compass Group UK & Ireland Full time

    {"title": "Hospitality Supervisor Role", "description": "Job OverviewWe are seeking an experienced Hospitality Supervisor to join our team at Compass Group UK & Ireland. As a Hospitality Supervisor, you will be responsible for overseeing the daily operations of our catering and service teams, ensuring exceptional food and customer service experiences for our...


  • Edinburgh, Edinburgh, United Kingdom Compass Group UK & Ireland Full time

    {"title": "Hospitality Supervisor Role", "description": "Job OverviewWe are seeking an experienced Hospitality Supervisor to join our team at Compass Group UK & Ireland. As a Hospitality Supervisor, you will be responsible for overseeing the daily operations of our catering and service teams, ensuring exceptional food and customer service experiences for our...


  • Edinburgh, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a...


  • Edinburgh, Edinburgh, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Room Service SupervisorSpire Healthcare Ltd is seeking a skilled Room Service Supervisor to join our team at Murrayfield Hospital in Edinburgh. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our pantry and hotel services department.Key Responsibilities:Work closely with clinical staff to meet...


  • Edinburgh, Edinburgh, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Room Service SupervisorSpire Healthcare Ltd is seeking a skilled Room Service Supervisor to join our team at Murrayfield Hospital in Edinburgh. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our pantry and hotel services department.Key Responsibilities:Work closely with clinical staff to meet...


  • Edinburgh, United Kingdom Scot JCB Group Full time

    We are looking for a skilled Assistant Service Supervisor to join our team in Edinburgh. This role involves visiting a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard, and assisting the Service Supervisor with all areas of the service department. This is a vital role in...


  • Edinburgh, United Kingdom Scot JCB Group Full time

    We are looking for a skilled Assistant Service Supervisor to join our team in Edinburgh. This role involves visiting a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard, and assisting the Service Supervisor with all areas of the service department. This is a vital role in...


  • Edinburgh, United Kingdom Menzies Aviation Full time

    Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** You will...


  • Edinburgh, Edinburgh, United Kingdom Cask and Vine Full time

    **Job Overview**We are seeking a skilled and experienced supervisor to join our team at Cask and Vine. The ideal candidate will have a strong background in hospitality, with a focus on wine and/or whisky knowledge, as well as excellent supervisory skills.**Responsibilities**Manage daily bar and restaurant operations, ensuring smooth service and high-quality...

  • Supervisor

    4 months ago


    Edinburgh, United Kingdom The Real Greek Full time

    The Real Greek - Edinburgh- up to £14.70 p/h- Full timeBringing traditional Greek and Mediterranean recipes and sharing our passion for eating, drinking, family & life. The Real Greek is a small company consisted with great individuals that have worked in the company for years. We provide fantastic training and development, a competitive pay structure and...

  • Supervisor

    5 months ago


    Edinburgh, United Kingdom Crolla Gelateria Leith Full time

    We are looking for store supervisors to assist the store manager in the day to day running of our store. Supervisors at Crolla’s are responsible for ensuring our customers have an outstanding experience every time they visit us and ensuring staff members are following your lead. You will be the face of Crolla’s when our fans visit our stores or order on...


  • Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    About the RoleWe are seeking a highly skilled and experienced Support Services Supervisor to join our team at Sodexo. As a Support Services Supervisor, you will play a vital role in ensuring the delivery of high-quality customer-focused services across the site to meet the needs of patients and visitors.Key ResponsibilitiesResponsible for the delivery of...