Front of House Staff
6 months ago
**About us**
Whenever we ask our people why they love working at Marston’s, the answer is usually the same - “It feels like a family and we’re proud of the company and work we do”. This is the essence of why people want to work with Marston’s. Our teams are real community heroes that bring people together to create happy, memorable and meaningful experiences; from local charity fundraisers, care packages for the lonely or vulnerable to serving the perfect drink and meal for every occasion - we could not be prouder of the work our Marston’s family do to create the moments that matter for our guests and the wider community. The passion and pride shown by our award-winning teams is the beating heart of our business as well our commitment towards enjoying and celebrating the Great British Pub..
Our work environment includes:
- Modern office setting
- Food provided
**Job Summary**:
Service with a smile to create happy, memorable experiences. Our Pub & Bar teams are the face of our business - they greet our guests with a smile, serve their favourite food and drink, ask them about their day and leave them feeling special. We proudly employ great people who can passionately deliver these moments that matter.
**Responsibilities**:
- Greet Guests as they enter the establishment
- Assist Guests with inquiries and provide information about products or services
- Operate cash registers and handle transactions accurately
- Maintain a clean and organized front-end area
- Collaborate with other team members to ensure Guest satisfaction
- Be willing to be cross-trained between Bar and Floor responsibilities
**Experience**:
- Previous experience in a Guest-facing role is preferred
- Knowledge of food safety practices is a plus
- Experience in restaurant, bartending, or catering environments is beneficial
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Joining our team as a Front of House Team member offers the opportunity to work in a dynamic environment where Guest service is key. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.
**Job Types**: Full-time, Part-time, Permanent
Pay: Up to £11.44 per hour
Expected hours: 16 - 40 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Day range:
- Holidays
- Weekend availability
Physical setting:
- Hotel
- Pub
- Restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
**Experience**:
- Catering: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
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