Administration Assistant/receptionist

The Dorset Musculoskeletal team (DMSK) are currently looking to recruit an administrator to work 15 hours per week over two days. This role is to be based at 11 Shelley Road, Boscombe, but at times will require travel to our other sites in Dorset. A full license and access to a car is essential.

To assist in the provision of a comprehensive, high quality and efficient outpatient service including the management of electronic medical records.

The role includes dealing with a range of telephone queries, arranging appointments, managing patient correspondence, data inputting and problem solving, covering the reception desk.

In addition to dealing with patients a key part of this role is to provide administrative support to the clinical team to enable them to run their clinics effectively.

You will need to be highly organized with excellent communication skills and a strong commitment to delivering a customer focused service. This is a very busy department and you will be required to effectively manage multiple and diverse work streams.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.