Support Secretary

6 months ago


Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

The post holder will provide an efficient high quality typing and administration service to support the medical secretarial team. Support the team in the management of patient’s medical case notes and effective filing system and supporting the patients along the defined patient pathway.

Will undertake and solve routine problems following departmental standard operating procedures (SOPs) such as; locating case notes, filing, tracking case notes, addressing waiting list issues, liaising with patients regarding cancellations of clinics using, simple rules and tools, escalates when necessary and will makes judgements involving straightforward work related facts or situations, and escalate any issues when necessary.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.


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