Ict Technical Support Officer

2 weeks ago

Lancashire, United Kingdom Lancashire County Council Full time

Salary £24,054- £27,852 per annum | Permanent, Full-Time 37 hours per week |

Following promotion of the current post holder we have an exciting opportunity for a grade 6 ICT Technical Support Officer. The post is based within our Fulfilment and Implementation Team which is part of Education Digital Services.

The post holder will provide professional technical expertise to schools across Lancashire. They will be responsible for implementing ICT solutions specifically relating to the education sector.

Typical duties will include:

- Installation of client devices within schools (desktops, laptops, tablets).
- Assisting with enterprise-wide project development and deployment tasks.

Education Digital Services provide a wide range of ICT services ranging from Broadband connectivity and web filtering, through to Anti-Virus solutions, regular on-site support and Windows Server installations. Knowledge of the products and services relevant to the education sector would be an advantage but on the job training and mentoring will also be available.

**About us**

Lancashire County Council is the fourth largest local authority in England and covers a huge geographic area and a wide range of communities both urban and rural. The councils remit is substantial, varied and complex, delivering a wide range of services to the 1.2 million people who live here.

**The Benefits**

We value our staff as individuals and aim to help them achieve their full potential while working for us. We offer a work environment that encourages staff engagement, team working and problem solving and we recognise the importance and benefits of a good work life balance. In return for your passion and expertise we offer all our staff a generous benefits package equal to the terms and conditions enjoyed by all council staff.

These are just some of the benefits you could enjoy:
Flexible working hours (37 hrs per week) along with opportunities for agile working.

Extremely generous Local Government Pension Scheme with generous employer contribution, death in service payments, life assurance and dependents pensions.

Great Holiday Entitlement: 25 days annual leave entitlement rising to 31, after five years' continuous service. Eight bank holidays and two further additional statutory days during the Christmas and New Year period.

Family friendly employer: Help to balance family commitments, including generous maternity leave, paternity leave and support for working carers Adoption and parental leave. Childcare voucher scheme.

**Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.**

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

Job Description & Person Specification

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