Qualified Mortgage Adviser

**Location**:
A minimum of 1 day per week to be based at our Customer Service Centre, Leek.

Telephone/Video mortgage appointments carried out at your home (remotely) or in a Society premises.

Face to face mortgage appointments carried out in any one of the Societys 12 branches.

**Employment type**:Full time, permanent position.***

**Salary**:£29,000 - £31,625 dependent on experience, plus benefits.

**Working hours**:35 hours per week, worked flexibly on a rota basis covering Monday to Friday 8:00am 7pm 7:00pm and Saturdays 9:00am 4:00pm.

**The Organisation**

Leek Building Society is an award winning, highly admired, local mutual building society that is owned and trusted by its members and were on a mission to become even stronger.

Were a great place to work too with a strong sense of family in a recent staff survey, 97% of colleagues said that they were proud to work for Leek, recommending us as a great place to work. And we want to make things even better.

Were also a socially responsible employer with an unflinching focus on making a positive difference to the lives of our members, employees, and the local community.

Youll be joining the business at a fantastic time of growth, with a transformational investment in our premises, people, and products along with other exciting projects like the launch of our digital platform which will benefit both our staff and members.

All your mortgage leads are fully pre-qualified before being booked in your diary. So, if youve a passion for providing our members with the very best personal service this could be just the opportunity for you

**Responsibilities**
- Youll provide professional, expert mortgage advice to our customers, either over the telephone, video or face to face, on our range of mortgage products, ensuring regulations are always adhered to.
- You will deliver a first-class professional service ensuring that our customers feel valued and that their interests are at the heart of your activity.
- You will advise customers whilst always adhering to the requirements of the FCA Regulations and the Societys policies and procedures in respect of regulated and non-regulated mortgages, ensuring that the customer is treated fairly and with the Societys core values at heart.

**Requirements**:

- Fully CeMAP qualified or equivalent essential.
- Understand the regulatory requirements associated with providing mortgage advice including MCOBs and Conduct Risk.
- Exemplary communication skills which youll be able to evidence through your experience in providing suitable advice in a regulated environment.
- Be able to demonstrate your excellent organisational and time-management skills
- Ability to succeed in a fast-paced environment.
- Proficient self-starter with the ability to work on your own initiative as a proportion of mortgage interviews will be carried out over the phone or video from your home.

**What benefits are on offer**:

- Competitive salary rates
- 35 hour working week (full-time)
- Contributory Stakeholder Pension Scheme
- Free Bupa health screening
- Minimum of 23 days paid holiday per annum plus bank and public holidays
- Parental Schemes
- Sick Pay guaranteed for 6 months for major illnesses
- Holiday purchase/sale scheme
- Life assurance of 4 times your annual salary
- Employee assistance programme
- Staff discount on insurance products
- Continuous development opportunities
- Were open to discussing working flexibly

**If the above sounds like something youd thrive at, wed love to hear from you.**

**So, what are you waiting for ?