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Policy Researcher

8 months ago

London, United Kingdom Which? Full time

This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and 11% pension after one year of service.

**Salary £27,000 - £32,000 per annum**

London - Hybrid working (5-8 days in the office per month which includes every Monday in the office for Advocacy team day)

**About the role**

**_ We're looking for an outgoing team player to join us at Which? as our Policy Researcher._**

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Our research gets to the heart of consumer issues, our advice is impartial, and our rigorous product tests lead to expert recommendations. We're the independent consumer voice that influences politicians and lawmakers, investigates, holds businesses to account and makes change happen. As an organisation we're not for profit and all for making consumers more powerful.

Advocacy is the core of Which? driving forward our key impact areas (Digital Life, Consumer Rights and Protections, Scams and Money) making life better for consumers now and for the future.

**What you will be doing**

Reporting to our Policy Research Manager, you will be working in our Strategic Insight team to design, deliver and disseminate high quality quantitative and qualitative research projects and analysis. Your work will provide a robust evidence base that will be used to support policy development across Which? including campaigns and press, helping us tackle consumer harm and drive positive change for consumers.

You will also:

- Manage and deliver with support a wide range of high-quality consumer and policy research projects to tight deadlines
- Communicate, with assistance, the findings of research projects, effectively and creatively telling the story of your findings, both verbally and in writing in an effective and creative manner
- Support our high performance team by collaborating with teammates and participating in quality assurance processes, such as data checks, proofing and peer review
- Contribute to positive relationships with colleagues in Strategic Insight, Advocacy and more widely across Which?
- Keep up with the latest development in research practices and key policy areas
- Demonstrate Which?'s values of We care, We're rigorous, We're brave, We make it happen and We're connected

**What will you bring?**

We are looking for an outgoing team player with a can-do attitude. You have a genuine interest in delivering research in a policy setting to help tackle consumer detriment.

You will have:

- Previous experience of at least 1-2 years in a researcher role conducting primary quantitative research (agency-side experience is desirable though not essential)
- Experience of designing and managing multiple research projects with tight deadlines
- Relevant knowledge of research best practice, industry standards, data handling and compliance
- Experience of creating analytical summaries both verbally and in writing (e.g. reports, blogs, presentations etc.)
- Awareness of current affairs, policy and political developments, especially in consumer policy areas
- Ability to build strong relationships with both internal and external stakeholders

**We also have these benefits for you to consider**:

- Generous Holiday allowance of 28 days a year from the start (plus bank holidays)
- 35 hour working week
- Hybrid way of working, with patterns agreed at team level, based on the requirements for the role
- Award winning pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
- Discount site Sodexo which offers large %% off every day shopping
- Eligible to join Charity Worker Discount scheme - further savings and offers
- Annual Bonus (up to 5% currently, depending on employee and company performance)
- Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme - at 6 months
- Free life assurance cover (worth at least 4 times your annual salary)
- Free access to Which? member content and free access to Which? money and legal helplines
- Free fruit at all office sites, free bean to cup coffee and daily free breakfast is available everyday in our offices
- Work from (almost) anywhere” for 4 weeks of the year policy

Our interview process usually involves 2 stages:

- Potential screening call by phone, typically 20 minutes, followed by.
- An interview on Google Meet (approximately 45-90 minutes) consisting of values and experience-based competency questions and a role-related task that will be issued 48 hours prior to the interview

About Which?

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we're not for profit and all for making consumers more powerful.

We impact in key areas such as consumer rights, scams, data protection and unfair pricing. Our investigations go deep and our expert advice is completely impartial. Same goes for our product reviews - our rig