Branch Support Assistant
5 months ago
**Branch Support Assistant - Residential Sales and Lettings (Office based/Saturdays only) - West Norwood**
Pedder is a family owned and run, high performing property services company. With 9 branches across the South East of London, we face exciting times with ambitious expansion and development plans within a diverse sector. With our passion for property and aim to be South East London’s Premier Agent we are looking for enthusiastic and motivated individuals to join our team on a flexible basis.
Our focus at Pedder is providing outstanding service, and if you join us you’ll be joining a highly successful company with an amazing team of experienced sales and lettings consultants.
- Motivation and a drive to succeed.
- Confidence - a belief that you will exceed your targets if you work hard and persist.
- Passion - a desire to be the best.
- An understanding of the importance of making a great first impression. Outstanding customer service is key.
- Positivity - having a can-do attitude so you can contribute to the great atmosphere that we strive to create within our offices and company.
- Integrity - this is in the heart of everything we do.
- Respect - listen, understand, and work collaboratively.
- Organisation - having a good attention to detail and an ability to manage a busy diary.
- Willingness to go the extra mile to support your colleagues.
At Pedder no day is ever the same, however below you will find a brief outline of some of your key supportive duties:
- Registering new applicants for both sales and lettings.
- Preparing paperwork for the sales and lettings team as required.
- Updating property information on the relevant portals.
- Greeting clients into the branch and providing a welcoming and positive office environment.
- Field telephone calls, taking accurate messages and ensuring that are dealt with promptly.
- Diary management - arranging viewings and booking appointments.
- Be aware of the office portfolio and current stock.
- General office administration.
- To act in a professional capacity at all times, offering a high level of service.
- Go the extra mile for clients and applicants.
This is an office based role only. No property viewings will be required.
**Hours and Salary**:
Saturday - 10:00-16:00
Additional shifts may be available during the week during busy periods or to cover holidays.
£12 per hour
**Job Types**: Part-time, Permanent
Part-time hours: 6 per week
**Salary**: £12.00 per hour
Schedule:
- Day shift
- Weekends only
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you live in South East London?
**Experience**:
- Administrative: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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