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Customer Experience Team Leader

4 months ago


London, United Kingdom Unite Students Full time

**As a Customer Experience Team Leader, you will**:

- Support the day-to-day activities of the team, and working alongside the team to achieve them
- Be responsible for the safety and security of the building and the students
- Support the training and development of your team members
- Make sure your team provides a welcoming reception to all the students who call our building home
- Be accountable for your team's responsiveness to solving our students' problems
- Work with managers and partners to support our students' wellbeing
- Organise events to create and build an inclusive community
- Proactively drive local sales activity

**Job Types**: Full-time, Permanent

**Salary**: £26,180.00-£28,600.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work authorisation:

- United Kingdom (required)

Shift availability:

- Day shift (required)

Work Location: In person

Reference ID: 14647