Sales Customer Support

6 months ago


Manchester, United Kingdom SE Recycling Ltd Full time

**Who are we?**

**Position available**

We are looking to recruit a full time customer support and administrator to join our IT refurbishment and sales department.

**Main Duties and Responsibilities**
- Front line customer support, verbal and written with Amazon, eBay, OnBuy customers
- Proactive customer communication ensuring an enjoyable sales experience
- Liaise with IT Manager to resolve customer issues
- Monitor goods in and purchases - update documentation
- Carry out proactive marketing of our IT systems through multiple sales channels including platforms such as LinkedIn
- Other duties that may reasonably be expected for the role

**Personal Qualities**
- A desire to provide a 1st class customer buying experience
- Effective written and verbal communication
- Previous experience working on online sales platforms - Amazon, eBay, OnBuy
- Good attention to detail
- Works well delivering on agreed targets
- Works well as an individual using own initiative

**Job Details**

Working Hours: Monday - Friday 9:00am to 5:00pm (plus occasional e:mail support at weekends)

Holidays: 28 days per annum including bank holidays

**Salary**: Starting from £21,000 per annum (depending on experience)

Training: Commensurate with the position and training provided

*Please note that we will only contact you if you have been shortlisted for our interview process. Your personal data and documents will be kept under the GDPR principles.

**Salary**: From £21,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Transport links

Schedule:

- Monday to Friday

Work Location: In person



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