Energy Operations Specialist
2 weeks ago
**Ref: 14143**
**Role: Energy Operations Specialist**
**Location: Bedford - Hybrid (2 days in office)**
**Salary: £25K - £28K+ flexible working / wellbeing days / BUPA / share scheme**
**Summary**:
**Key responsibilities**:
- Working to remediate billing exceptions
- Identifying, and remediating settlement exceptions
- Identifying and remediating registration errors
- Liaising with Managed service providers in ensuring the completion of registrations
- Identification of and establishing root causes of settlement discrepancies
- Help to develop processes within operations
- Ensuring post-meter installations data is received and updated correctly
- Develop a thorough understanding of key industry processes and procedures
- Be a point of contact for all queries
- Assist in responding to new connection queries and industry reporting
- SME on Software development projects and RPA
- Assist in User acceptance testing of new releases
- Working with Managed service providers to ensure agents are appointed to supplies (HH and NHH) and resolving any appointment rejections
**Skills and experience required**:
- An all-rounder across a range of operations processes
- Energy Experience but not mandatory
- Can commute to or lives in Bedfordshire/Milton Keynes/Northampton area
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