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Team Leader

4 months ago

Blackburn, United Kingdom Wincanton Full time

**Duties and Responsibilities**:

- Motivate and manage a team of MTOs to achieve, and where possible exceed, all performance objectives. Record performance reports and make recommendations for improvements.
- Monitor performance, timekeeping, attendance, overtime and sickness levels of team and action as per procedures. Carry out team member appraisals in line with agreed schedule
- Effectively manage resources to achieve KPIs
- Ensure a proactive approach to Health and Safety and compliance with relevant policies
- Ensure all product is handled correctly to avoid damage. Support with non-conformance investigations and report back to the Quality Manager / Line Manager as applicable
- Be committed to continuous development, constantly strive for increased efficiency, productivity, and growth
- Maintain two-way communication with team members
- Provide a responsive and professional service to customers, attending customer meetings where required to fully understand their business
- Monitor and action IT reports and requests
- Update and maintain all processes and work instructions, ensuring all staff are fully trained, in line with internal training requirements
- Deputise for the Team Manager or other Team Leaders as required
- Operate within the Wincanton values - Excellence, Integrity, Passion, Proactivity, Togetherness, Trust

**Skills and Experience**:

- Able to provide and understand the need for a high standard of customer service
- A proactive, flexible and “can do” attitude to resolve issues and challenges
- The individual needs to demonstrate attention to detail and an accurate way of working
- PC literate and numerate with good communication skills, including an understanding of Microsoft Office as required and ability to use IT systems in accordance with training provided
- Demonstrate good team motivation and communication skills
- Possess a positive attitude and the ability to suggest methods of improvement, including being actively involved in improvement techniques
- Good use of Six Sigma and Lean techniques
- Ability to train others to a high standard

**What we offer**:

- Salary
- £28,861.02 Plus 25% Night Shift Allowance per year
- 4 out of 7 nights per week
- 37 Hours Per Week
- Generous holiday entitlement PLUS bank holidays with the option to buy more
- Retail discount
- Free Parking
- Pension scheme
- Death in Service benefit
- Healthcare Cash Plan
- Payroll Giving
- Shares Scheme
- Cycle to Work Scheme
- Wellbeing Portal