Facilities Coordinator

3 months ago

Carlisle, United Kingdom OCS Full time

**Job Reference: /JP/27-03/1125/6**

**Job Title: Facilities Coordinator**

**Location**:Mobile covering Scotland & Carlisle Region**

**Salary: Competitive**

**Hours per week: Variable Shift Rota - 40 hours per week**

**Business Overview**

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

**Role Overview**

We are currently recruiting for a Facilities Coordinator to join our passionate and driven team based at our client’s site in Scotland & Carlisle

OCS are recruiting for a Facilities Coordinator to be based in Scotland. You will be working flexibly to meet business requirements, Monday - Friday between 7am - 7pm, 40 hours per week. You will be responsible for overseeing effective delivery of Cleaning services, Porterage, Reception, Helpdesk, Job management, Accommodation, and other soft service lines and ad hoc areas as required.

**Key Responsibilities**:

- You will oversee service delivery, manage performance levels, and support improvements to service delivery across all service lines, collation and provision of all required reporting, contract administration and support the facilities manager and wider contract management team, in line with all processes and procedures
- Ensure all process and procedures are in place and regularly reviewed and updated for each service line with the support of the Service Leads for the relevant areas
- Manage the service delivery to the required standards to maintain contractual performance to the required levels against KPIs and SLAs
- Managing and coordinating work of in-house teams, including first line management responsibility
- In the absence of the Facilities Manager, you may be required to liaise with the client therefore you should be able to build and maintain relationships, acting in a pro
- active and professional manner with the ability to solve problems and think on your feet
- Your day-to-day responsibilities are to assist in the management of the sites effectively to ensure all areas are fully always staffed, audits and daily checks are carried out and that the site runs smoothly and to the agreed service level agreements in place
- You will understand contracts and have exceptional organisational skills
- You will oversee helpdesk management, analyse data, and collate reports as required for the Facilities Manager and the Senior Management Team to ensure KPIs are met across all service areas
- DBS and Security Clearances are required to deliver this role (processed and funded by business)

**About You**:

- **_
Applicants must have the right to work in the UK_**:

- Will have a background relevant experience to effectively deliver the role
- Will manage a team of operational delivery employees
- A professional management style and knowledge of Payroll and HR procedures including recruitment,?disciplinary?and grievance hearings would be an advantage
- Ability to demonstrate customer focus and to have daily meetings with the customer.
- Elevated level of planning and organisational skills
- You will have direct contact with the client so immaculate personal presentational is key

**Benefits**
- Holiday Allowance and Company Pension
- Mileage allowance
- Earn up to £500 for Employee Referrals
- Wide range of retail discounts, and corporate perks
- Join our Cycle to Work scheme
- Fully funded qualifications via our Apprenticeship levy
- Win monthly Superstar Awards

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

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