Senior UX Designer

2 weeks ago

Glasgow, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
You are a highly creative, passionate, and driven individual who will focus on Digital Document Solutions and create a better experience for our global network of clients, customers and employees.

As a Senior UX Designer at JPMorgan Chase within the Corporate Technology Experience team you will combine exceptional craft in working through the details of a visual design with good problem-solving and communication skills. You are a master with Figma and you can draw quick wireframes to communicate ideas. You are at your best when collaborating with other designers, researchers, product managers, and developers to create designs that marry the best of user, business + technology thinking. You are detail oriented. You empathize and advocate for the user.

**Job responsibilities**
- Creating wireframes, and interactive POCs leveraging our design system
- Working with project teams and researchers to understand our users
- Working with business analysts + developers to define user stories and product backlogs
- Participating in usability research to iterate and refine your designs
- Presenting your ideas to stakeholders and advocating on behalf of the user
- Working with developers to realize and polish user experiences
- Actively contributing and using our common design language + design systems
- Mentoring and offering guidance to junior designers
- Collaborate with team and stakeholders to create UX artifacts such as journey maps, empathy maps, and personas
- Lead the UX design process for multiple projects
- Evangelize UX to business, stakeholders and technology

**Required qualifications, capabilities, and skills**
- Bachelor’s degree in Human Computer Interaction, Interaction/Interface Design, Graphic Design, Technology Communications or related discipline from a major accredited college or university
- Expert with modern design tools - Figma, Sketch, Invision, or equivalent.
- A balance of creativity, productivity + a passion for elegant, simple, emotionally rich design
- Excellent communication, listening, and negotiation skills with clients and senior executives
- write, speak and present information effectively, persuasively and confidently in a variety of communication/corporate settings
- Strong understanding and commitment to usability and user-centered design principles/methods; including experience in a variety of usability evaluation techniques such as usability testing, contextual interviews, and heuristic evaluations
- Strong understanding of Web Content Accessibility Guidelines (WCAG 2.0) and assistive technologies (JAWS, NVDA, Zoomtext), and proven track record of incorporating into your day-to-day work.
- Experience across multiple teams and release cycles working closely with design, product management + development to realize experiences using agile project management.
- A11y knowledge/experience.

**Preferred qualifications, capabilities, and skills**
- Master’s degree in Human Computer Interaction, Design, Technology Communications or related discipline
- Experience in conducting UX Research

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

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