Club Professional Shop/admin Assistant

6 months ago


Wigan, United Kingdom Wigan Golf Club Full time

**Job Summary**

Wigan Golf Club is one of Lancashire’s hidden gems. Founded in 1898, it’s a premier private members club with an outstanding location and unique historic clubhouse surrounded by a 12th century moat. The club has a thriving membership of around 600 members.

The successful applicant will enjoy a competitive remuneration package including Pension, and Staff Discount on Bar and Food. The working week will be a minimum of 20 hours per week - seasonal and variable.

**Key Responsibilities**
- Serving customers face to face and over the phone with a broad range of activities, enquiries, and sales.
- Operating the POS terminal including reconciliation and allocation of funds to the correct cost centres.
- Responsibility of Buggy fleet ensuring all daily checks and cleaning activities are completed.
- Booking of member and visitor tee time via the clubs software platform.
- First point of contact for visitors and guests.
- Deal with membership enquiries.
- Reconciliation of green fee payments.
- Data entry tasks.
- Ordering stationery and consumables.
- Support other colleagues at peak times and undertake any operational duty which might be reasonably required to ensure customer expectations are met.
- Comply with and maintainall security and health and safety standards, and support with the maintenance of records and annual health and safety requirements.

**Qualifications and Experience**
- Good IT skills
- Demonstrated excellent customer service skills.
- Strong interpersonal skills.
- Excellent communication skills.
- Strong team ethic and experience of working as part of a small team.
- Good attention to detail and ability to plan and organise.

**Preferred but not essential.**
- Knowledge of the golf world in some capacity.
- Knowledge of Golf IT systems e.g., Intelligent Golf.

This advert outlines the duties required however the list is not exhaustive and duties may vary from time to time due to seasonality which do not change the character or level of responsibility.

**Salary meets National Living Wage**

**Job Types**: Part-time, Permanent

**Salary**: £6.40-£11.44 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: April/Club Professional Shop/Admin Assistant


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