Guerlain Beauty Consultant

5 months ago


Edinburgh, United Kingdom Guerlain Full time

Since its foundation in 1828 by Pierre-Francois Pascal Guerlain, the House of Guerlain has established itself as an icon within the world of fragrance and beauty; a reputation of unparalleled devotion to luxury, sophistication and elegance that has been handed down from generation to generation. Guerlain was the first to create scientifically-based skincare, kohl eyeliner and mascara and introduced the world to lipsticks. Within over 700 fragrances (several of which are considered masterpieces of perfumery), the Guerlain name has become recognised as a symbol of artistry, superlative quality, impeccable style and ultimate grace.

**JOB DESCRIPTION - BEAUTY CONSULTANT- H Beauty Edinburgh**

**Part time role
- 2 days a week with flexibility for overtime**

**MISSION**

As a Beauty Consultant for Guerlain, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Guerlain at all times.

**MAIN RESPONSIBILITIES**

**SALES**:

- To pro-actively sell Guerlain products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)

**KPI: To achieve sales targets**

**SERVICE**
- To be knowledgeable on all Guerlain products and be able to propose personalised products to clients and confidently and appropriately overcome any objections
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each products
- To initiate contact with customers and welcome them both on counter and through traffic stopping
- To identify, understand and reformulate the client needs
- To develop personal relationships with clients and to gain loyalty
- To educate clients on Guerlain products and the brand

**KPI: To achieve target for Mystery Shopping**

**GENERAL**
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues to the Counter Manager and ensure that there is sufficient levels
- To conduct all assigned operational and administrative tasks
- To be a Guerlain brand ambassador and representative at all times
- To adhere to all Company procedures and policies, as outlined in the employee handbook
- To build relationships with store management and adhere to all store policies and procedures
- To carry out any additional duties as directed by the management team

**POSITION WITHIN THE TEAM**

Reports to: Business / Account Manager

**CONTACTS AND RELATIONSHIPS**

**Internal**: Counter team, Area Managers, Retail Managers, RMA’s

**External**:Guerlain clients, Department store colleagues, Department store managers, Department store HR Departments

**PERSON SPECIFICATION**

In order to be successful in this role, you will be:

- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Driven and results orientated; seeking out ways to continually grow the business through events and counter activity.
- Immaculately groomed and presented; you will embody the elegance that customers have come to identify with Guerlain.

**Job Type**: Part-time
Part-time hours: 15 per week

**Benefits**:

- Company events
- Employee discount
- Health & wellbeing programme
- Referral programme

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Edinburgh, EH1 3AE: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Make-Up/ Skincare: 2 years (preferred)

Work Location: In person


  • Beauty Consultant

    2 months ago


    Edinburgh, United Kingdom Harrods Full time

    H beauty is no normal beauty hall, with a champagne bar, blow dry bar, interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors. As a Beauty Consultant, you'll enjoy a package that includes a salary of...

  • Beauty Consultant

    5 months ago


    EDINBURGH, United Kingdom HARRODS Full time

    We're currently looking for Beauty Consultants to join our welcoming and close-knit H beauty team. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you. Recruiting across our Edinburgh store, we're looking for people who live and breathe beauty, who can create an exceptional...

  • Beauty Consultant

    2 months ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Clinique Beauty Consultant OpportunityAbout the Role:Clinique is seeking a passionate and customer-focused Beauty Consultant to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales of our market-leading skincare, makeup, and...

  • Beauty Consultant

    2 months ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Clinique Beauty Consultant OpportunityAbout the Role:Clinique is seeking a passionate and customer-focused Beauty Consultant to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales of our market-leading skincare, makeup, and...

  • Beauty Consultant

    2 months ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Clinique Beauty Consultant OpportunityAbout the Role:Clinique is seeking a passionate and customer-focused Beauty Consultant to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales of our market-leading skincare, makeup, and...

  • Beauty Consultant

    2 months ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Clinique Beauty Consultant OpportunityAbout the Role:Clinique is seeking a passionate and customer-focused Beauty Consultant to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales of our market-leading skincare, makeup, and...

  • Beauty Consultant

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Role Overview:Clinique is seeking a talented Beauty Consultant to join our team in Edinburgh. As a key member of our retail team, you will be passionate about beauty and committed to delivering exceptional customer service.Key Responsibilities:Provide personalized skincare advice and recommendations to customersMaintain a visually appealing shopping...

  • Beauty Consultant

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    About the Role:Clinique is seeking a talented and passionate Beauty Consultant to join our team in Edinburgh. As a Beauty Consultant, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our clients.Key Responsibilities:Provide expert advice on Clinique skincare and makeup products to...

  • Beauty Consultant

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Clinique Beauty Consultant OpportunityAbout the Role:Clinique is seeking a passionate and customer-focused Beauty Consultant to join our team in Edinburgh. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing personalized skincare and makeup recommendations, and driving sales growth in our...

  • Beauty Consultant

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Clinique Beauty Consultant OpportunityAbout the Role:Clinique is seeking a talented and passionate Beauty Consultant to join our team in Edinburgh. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales of our market-leading skincare and makeup...

  • Beauty Consultant

    5 months ago


    Edinburgh, United Kingdom Harrods Careers Full time

    We’re currently looking for Beauty Consultants to join our welcoming and close-knit H beauty team. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you. Recruiting across our Edinburgh store, we’re looking for people who live and breathe beauty, who can create an exceptional...

  • Beauty Consultant

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Clinique Full time

    Unlock Your Potential as a Clinique Beauty ConsultantAbout Us:Clinique is a leading beauty company that has been dedicated to providing safe, effective, and simple skincare routines for over 50 years. Our mission is to empower individuals to achieve their beauty goals, and we're looking for passionate and motivated individuals to join our team as Beauty...

  • Beauty Advisor

    2 months ago


    Edinburgh, United Kingdom CV-Library Full time

    Beauty Advisor | Full Time | Up to £25,000 Zachary Daniels are currently recruiting for a Beauty Advisor for an international beauty brand. This is a fantastic opportunity to join this retailer as a Beauty Advisor in Edinburgh city centre. You will understand the importance of a personal 1-2-1 service to your customers and drive sales through...


  • Edinburgh, Edinburgh, United Kingdom Puig Full time

    The OpportunityWe are seeking a skilled Beauty Fragrance Consultant to join our team at H Beauty in Edinburgh. As a Brand Ambassador, you will be responsible for introducing customers to our Carolina Herrera make-up and fragrance products, advising on makeup techniques, and working with existing fragrances. You will represent the brand as a true ambassador,...


  • Edinburgh, Edinburgh, United Kingdom Harrods Full time

    We're looking for a Beauty Consultant to join our team at Harrods, one of the world's leading luxury department stores.The successful candidate will have a strong foundation in retail, hospitality, or beauty, with a focus on providing exceptional customer experiences.You'll be responsible for creating world-class customer experiences, combining the 'beauty...

  • Beauty Specialist

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Estée Lauder Companies Inc. Full time

    About the RoleWe are seeking a highly skilled and passionate Beauty Specialist to join our team at Tom Ford Beauty. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a luxurious in-store experience for our clients.Key ResponsibilitiesProvide personalized beauty consultations to customers,...

  • Beauty Specialist

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Estée Lauder Companies Inc. Full time

    About the RoleWe are seeking a highly skilled and passionate Beauty Specialist to join our team at Tom Ford Beauty. As a key member of our retail team, you will be responsible for providing exceptional customer service and creating a luxurious in-store experience for our clients.Key ResponsibilitiesProvide personalized beauty consultations to clients,...


  • Edinburgh, United Kingdom Elizabeth Arden Full time

    Elizabeth Arden Part Time Beauty Consultant - Boots Edinburgh Fort (22.5 hours) **Company overview**: Elizabeth Arden is a global prestige beauty company established in 1910 and with an extensive portfolio of prestige beauty brands sold in over 120 countries. The company's brand portfolio includes Elizabeth Arden skincare, colour, and fragrance brands. We...

  • Beauty Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Boots Opticians Full time

    About the RoleWe are seeking a talented and enthusiastic Beauty Advisor to join our team at No7 Beauty Company. As a Beauty Advisor, you will play a key role in providing exceptional customer service and helping customers find the perfect beauty products to suit their needs.Key ResponsibilitiesBuild strong relationships with customers and colleaguesProvide...

  • Beauty Advisor

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Boots Opticians Full time

    About the RoleWe are seeking a talented and enthusiastic Beauty Advisor to join our team at No7 Beauty Company. As a Beauty Advisor, you will play a key role in providing exceptional customer service and helping customers find the perfect beauty products to suit their needs.Key ResponsibilitiesBuild strong relationships with customers and colleaguesProvide...