Multi-site Support Supervisor

1 month ago


London, United Kingdom SmartSec Solutions Full time

SmartSec Solutions is an established services organisation with a clear and defined vision, to offer our customers a personalised service. With our extensive range of Security services, coupled with our Reception and Concierge offering, we believe that our organisation has the right choice of solutions customers need for their security and front-of-house needs.

We are currently looking for a Multi -Site Security Supervisor to work at our sites in central London.
- Manage the control room to include CCTV monitoring
- Ensure all duties are rostered with correctly trained staff in accordance with contractual requirements
- The preparation and submission of reports and data in line with the Account Manager’s instructions
- Attend facilities management meetings
- Conduct yearly staff appraisals
- Dealing with on-site contractors
- Maintain and manage staff training records
- Maintain a harmonious relationship with the customer, ensuring that all needs are met and a high standard of security is provided at all times
- Co-ordinate with external security services
- Diligently take and hand over every shift ensuring that a full check of the Daily Occurrence Book is carried out
- Ensure that all contractual requirements are fulfilled and service level agreements are maintained and signed off to the satisfaction of both the Customer and Company

**Successful applicants will**:

- Have proven knowledge and experience of security risk management and the ability to identify any threat to the customer’s building.
- Proven experience of handling and responding to emergencies.
- Have both a SIA Security Guarding and CCTV licence.
- Have at least 2 years’ experience as a site supervisor.
- Show evidence of sufficient experience as a security officer.
- Have excellent communication, organisation and problem-solving skills.
- Strong customer service skills.
- Strong IT skills.
- Ability to successfully building relationships.
- Some understanding of Health & Safety processes and procedures.
- Excellent communication and computer skills.
- Performance management Leadership skills.
- Influencing, problem solving and team building skills.
- Schedule:_ **Day shifts, night shifts, 40 hours per week.**

**Job Types**: Full-time, Permanent

**Salary**: £12.50 per hour

**Benefits**:

- Cycle to work scheme

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Night shift

**Experience**:

- Corporate Security: 2 years (required)

Licence/Certification:

- SIA licence (required)

Work Location: On the road



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