Property Management Administrator

2 months ago

Brighton, United Kingdom Clearline Recruitmentment Ltd Full time

**Job Title**: Property Management Administrator

**Location**:Brighton, East Sussex

**Salary**:£20,000 - £22,000 per annum

**Full Time**

Our client is a leading Property Services company, based in central Brighton, who are looking to hire a Property Management Administrator to join their team.

**Responsibilities**
- To assist in the provision of an efficient and effective service to landlords and leaseholders.
- To handle and deal with initial enquiries from lessees relating to repairs, accounts and all aspects of estate and property management.
- To assist with the monitoring and processing of all legal compliances as directed in conjunction with the relevant Property Manager(s). e.g., Fire Risk Assessments.
- To manage the master spreadsheet for service charge budgets and roll forward the budget templates each quarter for Property Managers to take forward.
- To assist Property Manager(s) in compiling replies to Solicitors Enquiries (LPE1)
- To assist Property Manager(s) in the reading of leases and in identifying covenants as they apply, predominantly for maintenance and repair.
- To help administer Section 20 consultations for qualifying major works.
- To assist with obtaining tenders and quotes for the appointment of contactors for planned and reactive maintenance.
- To log and liaise claims with the landlord's Insurance brokers & claims handlers.
- To liaise with external Surveyors in the administration of projects and one-off diagnostic instructions.
- To assist Property Manager(s) with preparing property information for takeover or handover of management.
- To assist with filing, scanning and re-organisation of electronic filing systems.
- To help provide information for preliminary enquiries made to the accounts dept.
- To keep accurate minutes of all department meetings.
- To carry out mail merges as directed.
- To issue welcome packs to new leaseholders.
- To maintain records of all contact information for landlords and leaseholders.
- To oversee the upkeep of the contractor Public liability Insurance database.
- To attend properties when required on an ad hoc basis to make basic checks
- To attend Directors' meetings and/or AGMS/Resident meetings either at the office, at properties or local venues and to take meeting minutes if required.
- To process the distribution of service charge accounts to leaseholders and landlords and to maintain records
- To liaise with utility brokers and utility companies and maintain records.
- To develop and maintain a culture of good public relations and customer care.

**Requirements**:

- Property experience preferable - full IRPM training will be provided and paid for by the company
- Full Clean Driving Licence is essential
- Good level of experience in customer service and committed to providing a high standard of customer care.
- Good public relation and communication skills, orally and written, good telephone manner.
- Possess good IT skills particularly in Microsoft Office Suite; primarily word, excel & outlook. Experience of working with a database system e.g., Microsoft Access. Knowledge of QUBE Database is advantageous but not a prerequisite.
- An understanding of property management preferably blocks management and the relevant legislation.
- Ability to communicate effectively with people at all levels, e.g., freeholders, lessees, solicitors, contractors etc.
- A basic knowledge of various building construction forms and techniques for their repair and maintenance is advantageous but not a prerequisite.
- An appreciation of the legislation framework relating to leasehold management.
- Be a team player and be prepared to work from any of our offices or if necessary, from home.

For more information, please contact Chris Gower at Clearline Recruitment.

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