Complaints Handler

2 weeks ago


London, United Kingdom Admiral Recruitment Full time

A position has now arisen for a Complaint Handler to join a prestigious Menswear brand located in their Flagship store based in the City of London.

My Client has a high Celebrity Clientele and is very established, Offering a great salary with many amazing benefits and room to progress throughout your career with them.

The Complaint Handler role will entail dealing with complaints in a calm manor and handling unsatisfied customers, Building a rapport with Clients.

**Benefits**:

- Store Discount
- Amazing progression opportunities

**Responsibilities**:

- Certain aspects of selling Luxury Menswear
- Dealing with Complaints
- Dealing with High clientele

**Skills and Experience**:

- Experience working as a Complaint handler within retail previously

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£35,000.00 per year

**Benefits**:

- Employee discount
- Flexitime
- Store discount

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- London, SW1Y 6HP: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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