Washroom Service Agent

5 months ago


Grangemouth, United Kingdom Elis Full time

**Responsibilities of a Washroom Service Agent**:

- To be the company’s ‘Service Ambassador’ with our customers, establishing and maintaining good customer relationships.
- To service, clean/ sanitise surfaces of Elis washroom products at customer premises.
- To deliver and collect Garments, Textiles and Sanitary Waste Units to and from Elis branch and our customers.
- To ensure that all contact with our customers is honest, polite and helpful at all times.
- To ensure all activities are carried out in accordance with the site Health and Safety instructions, the Elis health and safety manual and Waste Control & Traceability compliance.
- To record and report customer queries using the current and correct documentation.
- Be up to date with current customer requirements to ensure retention and to provide additional product up selling opportunities.

**What we are looking for**:

- Excellent customer service skills.
- Manual Handling experience.
- Experience of working in a professional logistics department.
- Attention to detail and well organised.
- Flexible and able to react quickly to the needs of the customer and Elis.
- A good understanding of current commercial transport legislation.
- 7.5 Tonne Licence + CPC required.
- Full training provided, no experience required.
- Committed.
- Ability to self-motivate.
- Comfortable using navigation equipment/ handheld smart devices.
- Confident, patient, polite and courteous.
- You will be required to have a PVG/ Enhanced PVG check prior to gaining employment within this position.

**Working Schedule and Pay**:

- Monday to Friday - 40 hour contract.
- £11.92 per hour - circa £24,793 ++ per annum.
- Weekly Pay.
- Overtime opportunities.
- Quarterly Bonus Scheme.
- Ongoing commission opportunities.

**Job Types**: Full-time, Permanent

**Salary**: From £24,793.00 per year

**Benefits**:

- Company events
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

COVID-19 considerations:
We are fully COVID-19 compliant.

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 15/02/2021


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