Washroom Service Agent
3 months ago
Elis is an international multi-service provider, offering têxtile, hygiene, and facility services solutions. We are a leader in most of the 29 countries in which we operate, employing 52,000 professionals.
We want self-motivated, driven individuals to join our friendly team of Service Drivers for out site in Grangemouth.
This is a varied role where you will be the face of Elis to many of our amazing customers, you will offer support, insight and exceptional service to ensure that the relationship between the customer and Elis is maintained to the highest standard.
In return you will receive a competitive salary including a quarterly performance bonus and the opportunity to earn commission on all additional sales leads, generated by you.
**Responsibilities of a Washroom Service Driver (Van)**
- To be the company’s ‘Service Ambassador’ with our customers, establishing and maintaining good customer relationships.
- To service, clean/ sanitise surfaces of Elis washroom products at customer premises.
- To deliver and collect Garments, Textiles and Sanitary Waste Units to and from Elis branch and our customers.
- To ensure that all contact with our customers is honest, polite and helpful at all times.
- To ensure all activities are carried out in accordance with the site Health and Safety instructions, the Elis health and safety manual and Waste Control & Traceability compliance.
- To record and report customer queries using the current and correct documentation.
- Be up to date with current customer requirements to ensure retention and to provide additional product up selling opportunities.
**Requirements for Service Agent Driver**:
- Driving licence - No more than 6 points
- Comfortable using navigation equipment/ handheld smart devices
- Customer focused with experience in a customer facing role
- Prepared to service washroom customers
- Collection / Delivery Experience
- Manual Handling Experience
- Attention to detail and well organised
- Flexible and able to react quickly to the needs of the customer and Elis
- Patient, polite and courteous and articulate
**About you**
- Committed
- Ability to self-motivate
- Comfortable using navigation equipment/ handheld smart devices
- Attention to detail
- Confident, patient, polite and courteous
- Good understanding of current commercial transport legislation
- Prepared to service washroom customers
- Full UK Driving Licence
**Working Schedule and Pay**:
- Monday to Friday
- 40 Hours per week
- £12.57 per hour - Standard Rate
- £15.71 per hour - Overtime Rate
- Weekly Pay
- Overtime opportunities
- Quarterly Bonus Scheme
- Commission opportunities
**Job Types**: Full-time, Permanent
Pay: £12.57-£15.71 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Application question(s):
- Are you prepared to collect and deliver washroom service products and washroom waste?
- Do you have any points on your Licence?
Licence/Certification:
- Full UK Driving Licence (required)
Work Location: In person
Application deadline: 15/02/2021
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