Business Support Officer

6 months ago

Manchester, United Kingdom The Pankhurst Trust (Incorporating Manchester Women's Aid) Full time

Dear Idea makers, Boundary Pushers, Problem Solvers, and Forward Thinkers Are you looking for a rewarding role where every day is different?

The Pankhurst Trust brings together Manchester Women’s Aid and the Pankhurst Centre. We work together to ensure the story of the women who won the vote continues to inspire us all, and to ensure that those suffering from domestic violence and abuse get the confidential help they need. We are a group of female champions, empowering women across Manchester and beyond.

If you have a big heart and take pride in making a difference, you may have just stumbled upon your dream role

But first, what’s in it for you?
- A competitive salary of £22 276
- A flexible working week of 35 hours
- A generous annual leave entitlement of 25 days plus bank holidays
- The opportunity to purchase additional annual leave
- Enhanced sick pay, family leave and pay
- Above market average pension
- A fully funded Enhanced DBS check
- An Employee Assistance programme to support your wellbeing, along with external clinical supervisions where applicable. We also have a funded wellbeing programme with access to discounts, gym memberships, financial advice and more
- Investment and commitment to your ongoing Training and Development
- If that wasn’t enough, we’ll also celebrate your Birthday with you (after a qualifying period) and let you take the day off, as well as allowing one day a year of paid volunteering.

As a Business Support Officer (Reach) you will:

- Provide admin support to the organisation. This may require supporting a specific team or working across a number of teams as required.
- Be responsible for organising and facilitating activities at the Reach drop-in.
- Provide admin support including printing, photocopying, file archive produce letters and reports, prepare papers and training materials, organise events including trainings and meetings, setting up rooms and making travel arrangements
- Support individual teams with data collection, input and evaluation, producing reports as required
- Collate feedback from stakeholders, analyse and report to relevant manager
- Be the first point of contact on the telephone and the door for visitors, contractors and deliveries to site, confidently dealing with queries and signposting where necessary.
- Be an active contributor on either the Digital Media Group which develops our website and social media platforms OR the Wellbeing Group
- Maintain stationery supplies
- Issue mobile phones and laptops providing training where necessary, and maintaining the asset register
- Assist in creating of internal and external communications like newsletters, Annual Report, website
- Undertake daily/weekly/monthly health and safety checks on site and grounds to ensure compliance with legislative requirements in respect of fire safety, electrical testing, water safety etc.
- To follow confidentiality procedures as required by PTMWA
- To work with due regard to all the policies and procedures of PTMWA, both operational and non-operational, and participate in their development and amendment
- To be mobile and work across all areas of the city
- Identify training and development needs and participate in all training courses relevant to Pankhurst Trust
- Willing to work outside normal working hours including evenings and weekends to participate in promotional, fundraising events, activities and other duties as may be reasonably required.

This job description attempts to cover the main duties of the post but is not intended to provide an exhaustive list of tasks. The post holder is expected to undertake other reasonable duties within the scope of the role as specified by their manager

To be a successful Business Support Officer (Reach) you will need to
- A minimum GCSE grade 4 or equivalent in English and Mathematics or equivalent work experience
- A relevant admin qualification eg Business Administration level 2/3
- Willing to undertake training in health and safety related courses
- Recent relevant experience in administration
- Experience creating and maintaining spreadsheets, letters and publications
- Excellence in numeracy, literacy, report writing and IT skills
- Experience software and databases to record information and deliver accurate reports
- Ability to prioritise work and deliver in a timely manner with minimum supervision
- A can do attitude and team player to work and relationship with colleagues
- A confident user of IT equipment and provide basic troubleshooting support
- Understand confidentiality and personal boundaries
- Manage, with training where necessary, physically demanding tasks such as moving between locations, files and stock (any reasonable adjustments requested will be considered for this desirable criteria)
- Willing to work flexibly and travel to other sites and venues

**If you require any of our recruitment material in alternative form pease let us know

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