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Money Advice Caseworker

4 weeks ago

Cambridge, United Kingdom Citizens Advice Full time

**Position**: Money Advice Caseworker

**Location**: Cambridge

**Closing date**: 04 August 2023

**Role details**:
Job title: Money Advice Caseworker

Location: Cambridge

**Salary**: £27,344

Salary pro rata: Yes

Hours per week: 37 hours

Type of contract: Permanent

Closing time: 17:00

Interview date: 7th August 2023
- This is an exciting opportunity for an experienced adviser to:

- Act as Money Adviser, advising clients with complicated debt problems
- Help client to consider the debt strategy & debt options they have based on their spare monthly income, current circumstances and any future changes, which is in their best interests.
- Assist clients to implement the chosen debt strategy, as far as you are able, which is suitable, realistic and sustainable for the client’s needs & is in the client’s best interests.
- Assist clients to draw up income & expenditure sheet to help budget and manage their money, helping them to reduce their expenditure & looking where possible to balance their budget
- To assist and support local clients with a practical, tailored, income maximisation, including benefit checking and grant searches
- Provide benefit checking & assist clients to claim benefits identified
- Help clients deal with emergencies
- Negotiate with creditors as appropriate
- To deliver advice face to face (at least 3 days in the Cambridge Office) & over the telephone
- Benefits
- 7% pension contribution
- Death in Service insurance for those in the company pension scheme
- Holiday: 24 days pa plus Bank Holidays. 1 additional day each 12 months. Up to 4 days Christmas closure
- Flexible working hours
- Variety of learning and development options
- Family Flexible policies including job sharing

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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