Systems Administrator

3 weeks ago


Bolton, United Kingdom NFP People Limited Full time

**Systems Administrator**

**This is an exciting to join a fantastic young-person centred charity as a Systems Administrator as they go through ambitious growth plans**

**Salary**:£27,000 to £32,000 (dependent upon experience)

**Location**: Hybrid working; two days/week in the Bolton office combined with home-working and some travel across England

**Hours**: Permanent: full time (37.5 hours/week)

**Benefits**:Flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service), plus bank holidays, birthday leave & annual leave purchase scheme; company matched pension; company sick, maternity, paternity &adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure.

**The Role**:
The charity manages multiple business operations through our customised Salesforce Cloud platform and a number of third party integrations. As Systems Administrator you will add capacity to the Systems Team to support in the maintenance and upkeep of technologyplatforms, ensuring that they remain stable and fit-for-purpose. You will take responsibility for back-end processes for a small (about 200 users) but mature and growing Salesforce Org. You will support in enhancing the stability and efficiency of the platform.

**Key duties include**:

- To undertake the back-end maintenance of the Salesforce platform
- Process documentation, building on, developing and owning the systems process library
- Administration of the wider IT and systems infrastructure
- Support in the implementation of new systems and provide fixes and other support as required
- To support with the administration of the Systems Team, training activities and project and programme management

**About you**:
For this role you will need to have some experience in Salesforce back-end administration including configuring the platform and managing users.

**Other experience and skills you will need include**:

- Competent in the use of IT software including the full Microsoft Office suite
- Maintaining confidentiality and discretion when dealing with confidential and sensitive data
- Sound understanding of systems support activities, and demonstrable problem solving skills
- Understanding of information protocols and data protection and mapping
- Willingness to develop knowledge of ICT systems and databases
- Excellent organisational and administrative skills, with proven experience in effectively managing multiple tasks
- Excellent interpersonal, facilitation & communication skills, with an ability to work flexibly and collaboratively

Please submit a CV and one page cover letter, setting out your suitability for the role and explaining how you meet the person specification.

**Interviews**: First stage: Friday 24 February 2023 (virtual) & second stage: Wednesday 1 March 2023 (in-person)

**The charity is committed to the safeguarding of young people. In accordance with its Child Protection & Safeguarding procedures, this position requires a basic DBS check.**

Other roles you may have experience of could include: Systems Admin, Salesforce Administrator, Senior Salesforce Administrator, CRM Systems Administrator, CRM Manager, CRM Trainee Administrator, Junior Salesforce Administrator, IT Systems Administrator,etc.

Please note: This role is being advertised by NFP People on behalf of the organisation.


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