3rd Line IT Engineer

4 weeks ago


City of London, United Kingdom In Technology Group Limited Full time

**Job Title**: 3rd Line IT Support

**Location**: City of London, EC3M 4AJ

**Salary**: £55,000 - £60,000 + Hybrid Working / Private Medical / Life Insurance / Regular Socials / 28 Days + 8 Bank OFF

**Job Summary**

**Key Responsibilities**
- Diagnose, troubleshoot, and resolve complex technical issues for our clients
- Monitor and maintain system and network infrastructure
- Provide technical expertise and guidance to clients
- Develop and implement IT systems and policies
- Ensure system security and data integrity
- Manage day-to-day operations of the IT department
- Develop and maintain documentation and knowledge base
- Coordinate with vendors and suppliers for IT-related services

**Technical Skills**
- Proven experience in a 3rd Line IT Support role
- In-depth knowledge of system and network infrastructure
- Excellent troubleshooting and problem-solving skills
- Strong knowledge of Windows Server and Active Directory
- Good understanding of networking protocols and technologies (TCP/IP, DHCP, DNS, etc.)
- Experience with virtualization technologies (VMware, Hyper-V, etc.)
- Familiarity with cloud computing (AWS, Azure, etc.)
- Working knowledge of scripting languages (PowerShell, etc.)
- Knowledge of security measures and compliance standards
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team

**Keywords**:
3rd Line IT Support, FinTech, System and Network Infrastructure, Windows Server, Active Directory, Virtualization Technologies, Cloud Computing, Scripting Languages, Security, Compliance, Communication

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.


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