Claims Adjuster
5 months ago
**Flexible Work Eligible**: Flexible Work Schedule
**DISCOVER your opportunity**
**Claims Adjuster - Property**
Ipswich, UK
**Explore. Analyse. Cultivate. Collaborate. Innovate.**
Here at AXA XL, our Claims team sets us apart. Our experienced Claims professionals use their specialist expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development, and you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
The business we write is truly varied - from large global manufacturing, retail and hospitality risks to smaller, middle market companies, care homes and travel package providers both in the UK and globally. Building relationships with our clients and understanding their business is key and through transparent collaboration with them and any other relevant stakeholders, we can deliver the service that our clients have come to expect of us.
This is an exciting permanent opportunity for a claims professional to join our Property & Casualty Claims Department.. The team use their expertise to seamlessly handle even the most complex claims. Here at AXA XL, we believe we can continue to evolve and improve by creating an environment that fosters collaboration, customer service and colleague development. Our environment centres around the customer.
This role will suit someone who has an interest in handling international business.
You will be based in our Ipswich office; however, AXA XL has implemented a Smart Working initiative offering a hybrid way of working, combing both remote and office working. You will also be required, on occasion, to travel and attend our London office.
**DISCOVER** **your opportunity**
What will your essential responsibilities include?
- Managing a portfolio of claims up to a pre-determined authority level.
- Liaison with brokers and/or clients.
- Developing and maintaining strong relationships with Underwriters, Actuaries and other internal departments as required.
- Providing guidance and direction to our Third-Party Administrators and Legal Partners. After appropriate training is provided.
- Effective diary management of all claims through use of a diary system.
- Regular meetings will need to be conducted with the delegated claims partners with the assistance of our client account managers.
- Attending audit performance discussions with the key partners, ensuring that action points are tackled quickly and effectively. Proper oversight is critical.
- Working with Offshore / Shared Services to ensure delivery of the expected service, looking for ways to enhance and supplement the support we receive.
- Attending a range of underwriting driven meetings to explore and explain portfolio management performance and to offer opinion on the risks and businesses that we write.
- Preparing for and presenting large claim activity to management, if needed.
- Assisting Underwriters with renewal proposals, ensuring they have the claims detail they need to make informed decisions about the business we write.
- Liaising with Brokers / Co-insurers / other Defendants as and when required.
- Manage all Litigated cases effectively once appropriate training is provided
- Managing static and inactive claims across the wider team as required.
- Analysing data sets to expose outliers and anomalies as part of the performance management regime.
You will report to the Assistant Claims Manager - Property.
**SHARE your talent**
**SHARE your talent**
We’re looking for someone who has these abilities and skills:
- An interest in handling Property Claims
- Confident and effective communication skills, both written and spoken
- Excellent organization
- Competent in all Microsoft suite products
- Ability to find solutions - innovative
- A high level of numeracy and an attention to detail
- Ability to prioritise tasks and responsibilities
- Educated to A Level standard or equivalent experience as a minimum
**FIND your future**
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
**Inclusion & Diversity**
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity
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